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  1. #1

    Default My windows and internet explorer do not function


    need help, my windows and internet explorer do not function in my desktop... if i open the windows explorer, the flashlight icon just appears but can't locate any folders, my internet explorer can't pick up any sites... what could possibly the problem... im currently having it scanned via avast... thanks.

  2. #2
    I tried reinstalling windows xp but the problem still the same... i can see my files only on safe mode... does anyone have a remedy for this?

  3. #3
    try formating your drive then re-installing your system.

  4. #4

  5. #5
    try clean format!!!!!

  6. #6
    here's what I did... started it up in safe mode, made a thorough virus scan and the problem was fixed... windows and internet explorers worked again... problem is I now have a windows installer problem popping up everytime I open internet explorer... i lack status.msi file daw, but this should be a simpler problem...

  7. #7
    probably that status.msi file has been infected by whatever malicious software that you got and then you deleted it after scanning... just try to copy and paste that to the right destination.

  8. #8
    i suggest using an antispyware/malware/adware.. im using superantispyware... very powerful

  9. #9
    bro heres a solution regarding msi missing

    How to Fix Problems When Windows Installer
    Popups Error With Missing .MSI Files
    Recently I was presented with a rather unique issue. When my customer tried to open several different programs, he was presented with a Windows Installer popup screen. Microsoft Data Access Components were reinstalled and then he was prompted to insert the CD or point to the location for a file called ItsDeductible10.MSI. After cancelling this popup screen several times, the selected program would eventually open and be useable. Since this was happening with multiple programs on his computer it was a rather annoying issue.

    I've experienced a similar situation with Microsoft Office products and usually the reinstallation of a service pack would solve the problem. However, this problem wasn't related to an Office product but rather a product called Its Deductible from Intuit, the makers of Quicken, Quickbooks, and Turbotax.



    Since there wasn't any CD or disk that contained this .msi file, we were left with fixing the windows registry to correct this annoying issue.





    First, I downloaded CCleaner and ran a registry scan that helped clean up nearly 657 separate issues. However, this step didn't solve the problem with the Windows Installer popup. So, I downloaded the Windows Installer Cleanup Utility and installed it on the computer.

    After running the Windows Installer Cleanup and removing the installation info for Turbotax and ItsDeductible, I rebooted the computer. After returning to the Windows Desktop, I tried opening the several programs that would not open correctly before. Each program opened without any problems. Problem solved.

    If you experience an issue with a program trying to install a .msi file that is missing, the issue is most likely a corrupted Windows Installer issue. Click on the following link to download the Windows Installer Cleanup Utility and fix it.


    Happiness is not so much in having as sharing. We make a living by what we get, but we make a life by what we give. jblim1980

  10. #10
    I was able to solve this problem by reinstalling my printer's software... the missing msi was HP web printing... it works fine now... but thanks for the tip bro...

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