Bad experience at Orosia Food Park, Consolacion, Cebu

[iamlouie1990]

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I ordered a combo meal that comes with pork belly, rice and a bottled soda (Sparkle). I already finished my meal and on the last sip of my soda i noticed a hard tiny object on my tongue which i thought is a tiny pork's broken bone. it is sharp and its color is green. later did i find out that the mouthpiece of the bottle of soda is broken and that object that I found on my mouth is one of the broken pieces. i started to feel worried coz i might have sipped some of it and it could certainly ruin my stomach and other internal organs. so i called the supervisor and she had the waiter (who assisted me) explain why did it happen. when the waiter came in he took that tiny piece of broken bottle out of my hand and threw it away to appear like nothing has happened. the supervisor then called the owner asking what has to be done. they came up with letting me undergo an xray scan. however, they will only shoulder the cost if i will have the scan to be done in the hospital across their establishment which i can't do coz i live in lapu-lapu and i also have to go to work tomorrow. so they provided me with their phone number and advised to contact them IF i will feel something in my stomach. that's how easy they explained it. they didn't even apologize. it didn't come to their wealthy minds that this could mean my life. i know it's just an accident and this is a common incident in a restaurant but with how they responded to the situation it certainly sucks. they're not even afraid that this could shut them down if i report this to the authority. any idea where should report this to?*

good thing i had the supervisor affix her signature in a written agreement to certify the incident and that they fully are aware of it."

[NudgeDELTA]

File a complaint at the local barangay hall. You could also raise your complaint to the Department of Health at:

Contact us

[TristanE]

kiha nag quasi-delict or culpa contractual. ask any lawyers about it. Article 2176 of our civil code will be your legal basis.

ARTICLE 2176.Whoever by act or omission causes damage to another, there being fault or negligence, is obliged to pay for the damage done. Such fault or negligence, if there is no pre-existing contractual relation between the parties, is called a quasi-delict

[mikky]

something must be done. i live in consolacion and Orosia was my favorite restaurant as it was the only restaurant in consolacion before SM came. Nevertheless, after how many dining therein, twice I had bad experience: 1. cockroach on their pansit and 2. a dead fly in their pansit too during another visit. I also had tinuwang isda, there was something in the seaweeds or what we call "lukot" which clearly demonstrates that they didnt clean it. Yes, I had 3 horrible experience with this restaurant and yes I kept coming until the last straw was the dead fly on the pansit. Those who know Orosia can confirm that they have a very good pansit guisado, so I keep coming for it, until I have had enough.

[NudgeDELTA]

something must be done. i live in consolacion and Orosia was my favorite restaurant as it was the only restaurant in consolacion before SM came. Nevertheless, after how many dining therein, twice I had bad experience: 1. cockroach on their pansit and 2. a dead fly in their pansit too during another visit. I also had tinuwang isda, there was something in the seaweeds or what we call "lukot" which clearly demonstrates that they didnt clean it. Yes, I had 3 horrible experience with this restaurant and yes I kept coming until the last straw was the dead fly on the pansit. Those who know Orosia can confirm that they have a very good pansit guisado, so I keep coming for it, until I have had enough.

Agreed. It used to be a good hangout place with good food circa 2005. I don't think there's anymore reason to eat there, now that SM, Jollibee, and Mc Donalds are in the area.

[ritch8182]

nice nga imo ni gi open-up brod..so we may aware of them also..

[reptoid]

I wouldn't recommend drinking directly from a glass bottle you haven't yourself opened period and even canned drinks can be risky as rats could have urinated on them. Exercise caution and commonsense when dining out, different establishments have different standards. Life is full of risk, gotta keep your eyes open.

[Wynna]

I've eaten there once. pero yeah, something really has to be done with this.