Samsung, being one of the most popular names for printers worldwide, is an excellent choice for customers looking for high-quality printers as well as great customer service. List of some common issues that can be resolved when a customer calls the Samsung Printer Support team:
No print issues - One of the most usual errors a user can face with a printer is that it doesn't print. In such scenario, the users must first ensure that the printer is properly plugged into a power supply. Second, they should check if they have the correct drivers and software installed for the printer to work, and if the printer has been configured properly.
Paper Jam - The second most usual error that users often face with a printer is that of a carriage jam. This mostly happens due to a simple misalignment of paper sheets in the paper tray. You must realign the sheets in the tray or clear the carriage jam and initiate the print task again.
Print command not working via mobile device - Plug and Play is a common feature with most printers these days which allows mobile devices to be connected to the printer devices remotely on a Wi-Fi network and print commands can be given to the printer over the same wireless network.
Multi-Functional Printer issues - A Multi-Functional Printer is assigned to do multiple tasks such as printing, copying, scanning, and even send and receive a fax. It is quite usual to have common errors with such devices.
Warning lights for ink replacement – Your printer warning lights blinks due to insufficient ink. Users need to refill or buy a new ink cartridge. If the ink cartridge is new, and the problem still persists, calling a technical support executive would be a good idea.
If all of these are taken care of and the printer still refuses to work, they should call the Samsung Support Number who can help with further troubleshooting of the printer.