TELEPERFORMANCE Philippines is a leading provider of outsourced customer experience management services in the country. The company began operations in the country in 1996 and has grown to become a preferred offshore contact center outsourcing option. It operates more than 10,500 workstations from nine business sites located across Metro Manila, Bacolod City and Cebu City.

In March 2011, Teleperformance Philippines was awarded “BPO Employer of the Year” by the Business Processing Association of the Philippines and the Canadian Chamber of Commerce. This award highlights the company’s commitment to its employees by providing the best career experience in the Philippine BPO sector.

Teleperformance Philippines is a member of the Teleperformance Group. Founded in 1978, the Group has been serving companies around the world rolling out customer acquisition, customer care, technical support and debt collection programs on their behalf.

Customer Service Representatives for a PERMANENT DAYSHIFT ACCOUNT

Responsibilities:
- Handle inbound customer service support calls from established customer
- Cross sell value added services or products offered by the company
- Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:
- Eighteen years old and above
- Exceptional communication skills and call handling skills.
- Flexible to changes and has sense of urgency
- Time Management Skills
- Can work under pressure, and can deliver set goals
- Applicants should be Filipino citizens or hold relevant residence status

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