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  1. #1

    Default Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!


    Biz Teldirect, Inc. is an Australian Contact Center and BPO Solutions company utilizing state-of-the-art technology and infrastructure and incorporates contact center training and excellent personnel skills management targeted to both client and customer satisfaction. Our business clients use our marketing strategies, customer care expertise, and well-trained personnel to obtain, sustain, and boost customer experience, and at the same time reducing costs and maximizing revenue.

    We are currently in need of call center agents to pioneer our inbound account.

    Responsibilities will include but are not limited to:
    * answer phones professionally
    * respond to customer inquiries
    * research required information using available resources
    * handle and resolve customer complaints
    * provide customers with product and service information
    * process orders, forms and applications
    * identify and escalate priority issues
    * route calls to appropriate resource
    * follow up customer calls where necessary
    * complete call logs
    * complete call reports

    Qualifications:
    * proficient in relevant computer applications
    * knowledge of customer service principles and practices
    * six months or more experience in a call center environment
    * customer service experience
    * good keyboard skills
    * knowledge of administration and clerical processes
    * relevant product knowledge

    Send your resume and application letter to the following address:

    Biz Teldirect, Inc.
    (across Mantuyong Agrivet Supply)
    MP Durban Office Building
    A. del Rosario Ave. cor. F. Rosal St., Mantuyong
    Mandaue City, 6014 Cebu, Philippines
    Tel #: +(632) 268 4675

    You can also email then to:
    june.bizteldirect@gmail.com

    WALK IN APPLICANTS ARE HIGHLY PRIORITIZED!!!
    APPLY NOW!

  2. #2
    C.I.A. jomzkie23's Avatar
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    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    d pwede way call center experience??

  3. #3

    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    yes, pwede kaayo w/0 exp.accding sa thread ani sa pikas, good for starters daw.


    Quote Originally Posted by euphoria86 View Post
    I attended the orientation yesterday, CSR xa and NOT "baligya-baligya or scam"...with pay ang training

    (1month), accounts are good, they have 5 accounts daw (kun sakto ko) wallmart, naay airlines, sa

    phone..etc..12,500 ang basic including na ang meal & transpo...good for starters jud...apply na mo! they

    need 1000 seats! Training venue naa V.RAMA.free coffee and bottled water though bag-ohay pa sila ila pa

    facilitate ang pantry ug sleeping lounge.So far, Ok ra pud. Apply na mo guys!

    Quote Originally Posted by euphoria86 View Post
    pioneer account!
    Last edited by sugbuana; 07-05-2011 at 02:15 PM.

  4. #4

    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    Ask lang ko if Australian ba inyo clients/accounts? If that is the case, mostly morning shift ba? Do you give premium to those who have more than a year of experience in the call center industry?

  5. #5

    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    pwede part time dre?

  6. #6
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    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    ang 1 month nga training 12,500 jud ni dayon?..
    dili ni lisud sudlon? morning shift?

  7. #7

    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    Quote Originally Posted by green_dragonfly View Post
    Ask lang ko if Australian ba inyo clients/accounts? If that is the case, mostly morning shift ba? Do you give premium to those who have more than a year of experience in the call center industry?
    we're on training pa as of now, wala pa mi schedules for the operation, i think nightshift siya tanan coz starting pa man ang company.They don't offer premium salary. But ang mga naay experience pwede mo maka apply as TL & supervisor, need kaayu sila ana...Better if you call the company for further info.
    Quote Originally Posted by nonaghurl0110 View Post
    pwede part time dre?
    they need full time agents.


    Quote Originally Posted by AMD_M View Post
    ang 1 month nga training 12,500 jud ni dayon?..
    dili ni lisud sudlon? morning shift?
    training allowance, 1h/day for the first 2 weeks, 300/day for the 3rd & 4th week
    probi (6months) 12,500 includes meal and transpo.
    mass hiring sila ron, 2 interviews lang + typing + written exam = super EASY!

  8. #8

    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    Quote Originally Posted by euphoria86 View Post
    training allowance, 1h/day for the first 2 weeks, 300/day for the 3rd & 4th week
    probi (6months) 12,500 includes meal and transpo.
    mass hiring sila ron, 2 interviews lang + typing + written exam = super EASY!
    So, this means ba na on the 5th week to 6 months 300/day lng ghapon?
    Or after the training for a month naa na salary?

  9. #9

    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    murag interesting ni xa.. moapply daw ko ani..

  10. #10

    Default Re: Biz TelDirect, Inc. URGENTLY needs 1000 Call Center Agents!

    can you clarify the 1 hour / day part

    what would be the actual rate for the 1st 2 weeks?

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