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  1. #1

    Default Call Centers are not for no brainers, Every day is an adventure.


    Some people discriminate us call center agents dumb. Being a call center representative for almost 3 years makes me realized that our job is not for no brainer job, but we need Logic and analogy to resolve each customers concern. Everyday is a new day, new adventure and new issues that needs to attend to and needs thinking to find the best resolution for every call. Lots of people discriminate our job it's because some of the company accepts high school graduates but you know, as long as they are earning in good ways.

  2. #2

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    no brainer.

  3. #3

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    korek! that's why being an agent i got offended by this song.
    https://www.istorya.net/forums/career...-ang-baho.html

  4. #4

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    sagdi lang na ila mga dili maayo nga comment
    maski daghan sila i saway sa callcenter agent.. dili man ka kuha ang sweldo

  5. #5

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    call center employee to a regular employee

    "inyohang sweldo sa usa ka adlaw amo ra ipalit ug kape (starbucks)"


    hehehe

  6. #6

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    pasagdii lang na cla.

  7. #7

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    A lot of callcenters now are hiring no brainer agents. All they just do is follow scripts and kindergarten instructions like "if your customer will ask this and that just read this line or respond that..." I swear I know alot of agents who are trying hard and only has their left brain got developed, the right side has melted or must have decayed a long time ago.LOL

    Anyway, I still believe agents are spoonfeed with instructions and everything.

    sa tinuod lang daghan kaayo maghambugero sa ilang american accent churva pero wrong grammar diay.

  8. #8

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    ^^

    i beg to disagree...

  9. #9

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    Quote Originally Posted by radiostar View Post
    ^^

    i beg to disagree...
    disagree ka nako radiostar?

  10. #10

    Default Re: Call Centers are not for no brainers, Every day is an adventure.

    depende rasad sa center.

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