It seems to me that we need something that would easily bind all of us together. Something that we can customize the names of our contacts into something we will remember rather than remembering difficult and case sensitive user names,something that will enable us to send an instant message with buzz feature to a member we wanna chat with,and something that our administrators can easily create a conference room for a particular topic to be discussed by everyone...
It's all summarized into 2 letters, YM.
(Note: If we have an existing and exclusive YM account, please lemme know.)
P.S. The chat box is good but I am suggesting for another alternative that's more convenient for everyone... Agree?