Bad experience: Ng khai development corporation

[cobarde]

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Thank you for this information boss,

what we have experienced from them is they don't deliver on time, they always set an schedule with no commitment.

[salbahis]

they used to be ok... what the h3ll happen to this guys?

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Anyway, read the Sunstar Sunday paper comes May 17.. They'll gonna get a treat from my boss... One whole page of AD!

this i got to see... *beers and popcorns*

[psyche54]

they used to be ok... what the h3ll happen to this guys?

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this i got to see... *beers and popcorns*

That's what I used to think of boss... Actually we are about to pull the trigger and issue PO for our 60Units Dell Wyse T50 Thin Clients, as well as Dell R520 server...

Good thing this thing happened. Bye2x 1.5M Single PO...

[wilsonpng]

Hi,

I'm Wilson Ng, CEO of Ng khai. I apologize for this, and will askthe guys to look into the matter.

ng Khai is a reputable company who have been in business for 22 years with thousands of customers. You don't last that long in this industry in a small city like cebu if you don't get a few things right - including giving good prices, products and service. admittedly, sometimes, our customers demands a lot, and ocassionally our people promise a little too much to fulfill properly. Let me see what else we can do.

If there are any issues, please do feel free to send a direct email to me. wilson[at] ngkhai.com

Guys,

If you happen to have considered Ng Khai for your IT Needs, better think twice.

I am an IT Head of a Cebu based manufacturing firm. My company happened to have purchased an Ubiquiti Wireless Bridge for our outside Cebu branch. Less than a year, and one of the bridge was already damaged, prompting us to claim for a warranty as it is clearly stated in their invoice that the device is covered with 1 year warranty.

Now here is the most frustrating part, after we turned over the defective equipment, we were told to at least wait for a maximum of 2 weeks. 2 Weeks!!! Now almost 3 months, and still we couldn't get a replacement.

Everyday, we received different alibis. The strangest alibi we received is that they have a falling out relationship with their supplier due to a payable amount not settled by them. Strange indeed as this kind of info shouldn't have been disclosed! The next, is the model is already phase out and we should wait for a new model in w/c they will replace naman daw. Next morning, they told us that it's already in the courier, but they couldn't locate were the package is.. These NG KHAI is a freakin' liar. Yesterday, they told us that the replacement unit will be "SURELY" delivered today, so I arranged my tech group to leave tonight to Mindanao to install the bridge. And to my d@mn surprise, they will call their accounting office daw 'coz I assume they don't have the replacement unit yet! All they have are lies!!!!

At first I considered them to be our probable supplier for our DELL Servers as our existing servers are due for upgrade/replacement! While I guess they don't need us, but you guys beware of this company! They might give you trouble when time comes...

[psyche54]

Hi,

I'm Wilson Ng, CEO of Ng khai. I apologize for this, and will askthe guys to look into the matter.

ng Khai is a reputable company who have been in business for 22 years with thousands of customers. You don't last that long in this industry in a small city like cebu if you don't get a few things right - including giving good prices, products and service. admittedly, sometimes, our customers demands a lot, and ocassionally our people promise a little too much to fulfill properly. Let me see what else we can do.

If there are any issues, please do feel free to send a direct email to me. wilson[at] ngkhai.com

Hi Sir,

My great appreciation for stepping up and taking this matter personally. You are really a true gentleman. While I am sadden by what had happen, as I already prepared a roadmap for NgKhai and my projects, but this issue has prompted my company to reconsider their position.

And I would really go out in the open, that the ordeal almost cost me my career in the company. I was the one suspected of fabricating reasons, just to cover the company I favored in. It pains me to hear such comments, esp. to my own bosses. It pains me more to lose my career for a problem that is beyond my own control...

Anyway sir, I will be forwarding my email correspondences to the email you posted so that you would also know the whole story.

Anyway, thank you sir, and I am asking the Moderators to close this thread, as case is now resolved...