Hardware or Driver/Software problem? please help....

[regilsolon]

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@TS : can you post the vendor id and device id of your audio.

sample..

[P0w3rM0v3]

@goldfinger: mau ba boss. Try reverting back nalang to the older BIOS if you find that the old one was better.

[siopao1984]

actually brad when i was still with dell there is this one model of latitude portable na ingon ani pod ang problema. ang update sa dell nagpagawas sila bgo na sata firmware then na resolve ang issue.

[goldfinger]

@werty: Mao bah sir pero naa ka idea sir unsaon pag igo sa timing? desperate nako kaayo ani.

@regilsolon: Sir at the bottom mao ni ang actual image sa HD AUDIO ID sa akong laptop pero ako rabang gi uninstall temporarily ang audio driver REALTEK ganina coz nag obserba pako if mo occur cya sa universal driver sa Windows 7. But right now using GENERIC driver still the problem occurs as I tested today.

@P0w3rM0v3: How can I revert back sir? do you think possible cya sir? I do still have the original CD w/c comes w/ the laptop but I dont know if there's a backup BIOS in there. Also mahadlok ko if I will revert it back coz naka try ko before sa akong PC wa na mo display. Can you help me how to do it? thanks

@siopao1984: Mao bah sir...maayo unta ing ana naay solutions.

Sirs akong question mao ni.....HARDWARE or DRIVER/SOFTWARE related issue ba jud ni? and why? Let me know coz desperate nako kaayo aning problemaha unsaon ni pag resolve.

Hardware ID for REALTEK HD AUDIO:

[goldfinger]

Update: I was looking at the BIOS once again and I saw the option to disable or lock/unlock USB ports, wireless adapter, Lan adapter, audio, bluetooth etc..and at first I disabled the wireless then tried to used the Lan wired adapter but still the problem occurs then I went back to the bios I disabled the LAN adapter and uninstall the driver as well and thanks it works and so far w/ several times playing MP'3 and MP4's are okay kaayo wala nako kadungog pag distorted or lagging audio problem hope mao nani ang solution.

My question is it is necessary or normal if I will pursue the disable of LAN at the bios?

[P0w3rM0v3]

@goldfinger go the manufacturer of the motherboard bro. You should see the old BIOS versions there also.

[goldfinger]

@P0w3rM0v3: Yes I know sir pero wala koy backup sa original bios and I think its too difficult to revert back the orig bios too risky and I do afraid if I try it.

[P0w3rM0v3]

@goldfinger ah. Ako pa nimo bro, contact customer support nila. Email them explaining your problem. Maybe they know how to fix it. You could also search/post a thread on the manufacturer website forums about your problem.

[goldfinger]

@P0w3rM0v3: Ako na gi contact sir ingon sila dad-a lang daw ang unit sa asus service center sa Pinas. Wala pud silay notebook forum or thread imong ma basihan....

[goldfinger]

Update: Right now with the LAN Adapter was DISABLED in BIOS and uninstall the driver as well...So far so good wala nako kadungog ug distorted Mp3 or video. Playing several MP3's and MP4 and VIDEOS for 24 hours wala pajud ko sleep wala najud ni occur so far. Maayo unta mao nani ang solution.

So what can you say? Driver/Software or Hardware problem ni mga masterz? I need your final opinion... Thanks