It was established in 2001 in Makati to address to the pressing need of providing employment opportunities for the call center and business process outsourcing (BPO) industry.
It initially started as a training institution, offering public classes on call center training programs and catering to aspiring call center agents – fresh graduates and career shifters. The Academy, then, expanded its horizon by giving customized training programs and consultancy services to private companies (across different industries) and schools.
The Academy offers placement, customized training for fall outs and also near hire agents. Call Center Academy - Cebu Campus formally opened last June 15, 2007. We are accredited by Technical Education and Skills Development Authority (TESDA) with our courses, in line with the Training Regulations for Contact Centers, Medical Transcription, and Java Programming. Furthermore, CCA has placement and training arrangements with several of the largest call centers in the country.
CCA will have a Trabaho Patrol IT-BPM Career Expo on June 24 to 25, 2016 from 10am to 5pm at Ayala Center Cebu.
For more information call of text EXPO <Your Name> to 0943-646-0603.
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