tungstenT3 won't sync

[arnoldsa]

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Help

My Tungsten T3 would not sync successfully with my computer...

Actually when I put my device in the cradle and press the sync button, the sync window appears after which it would disappear, which in turn signifies that the sync failed...

The following are from the sync log:


HotSync operation started 07/06/05 20:14:44
HotSync Error: Failed to create tasks. (8006)
HotSync operation complete 07/06/05 20:14:46

HotSync operation started 07/06/05 20:11:08
HotSync Error: Failed to create tasks. (8006)
HotSync operation complete 07/06/05 20:11:11

HotSync operation started 07/03/05 19:41:21
OK Calendar
OK Contacts
OK Tasks
OK Memos
OK Expense
OK Note Pad
Voice Memo synchronization failed
OK Photos
HotSync Error: Connection is lost (6410)
HotSync operation complete 07/03/05 19:41:32

[mic2x]

Try this pre (Not sure if this would work, dugay-dugay na ko wala mo gamit sa ako T3):

Go to your tasks dated sa error (do this on your handheld) and delete them. Better copy it first sa imo memo pad for the meantime. Copy it back if ok na.

Try to sync again.

Oh by the way, remember to install the T3 desktop suits sa computer. Basig ang kara-an na for the other T/T series.

Good luck!

[arnoldsa]

mao ra man gihapon bai...

[Hot Ice]

Una bay, u shud create a copy of your <username> folder just in case mawagtang tanan data.

1. Adto "my computer".
2. Adto "C:\PROGRAM FILES\PALM\" then ecopy imo whole <username> folder padung sa other location (sa imo ba kaha desktop).
3. Then sulod sa imo <username> folder.
4. Then sa sulod sa imo <unsername> folder, try og delete tanan files sa sulod sa "Install" nga folder.
5. Then try og hotsync.

by the way, pila available memory sa imo handheld bay?

Kung dli gihapon ma fix:

1. Rename the original Backup folder from the directory “C:\PROGRAM FILES\PALM\<username>\” to “BackupOld".
2.Perform a HotSync operation.
3. This will create a new backup folder

if dli gyud gani:

1. hard reset (wagtang tanan data)
2. edelete nalang tong "backup" folder sa imo <username> but do not touch tong "backupold".
3. then hotsync dayon.

install nalang ka tagsa tagsa sa imong mga third party apps, naa sa sulod sa "backupold". pero suggest lang one by one ang pag install. meaning, after ka mag double click sa isa ka file hotsync dayon. para ma check nato kung unsa naka cause imo problem didto..

pero kuyaw kuyaw lang gyud ni bay kay mag hard reset man gud.

[arnoldsa]

Available memory is 35MB kay half ra man akong nagamit ani.... sometimes also I get the error message: Device is out of memory....

how can this be nga wa man tawn napuno akong memory...

[chiphazard]

Connection is lost (6410)' or 'HotSync Error: Failed to create tasks (8006)' on Tungsten T3 or E

This article will help resolve issues during a HotSync® operation with a TungstenTM T3 or E related to either of the following error messages:

HotSync Error: Connection is lost (6410)
HotSync Error: Failed to create tasks (8006)
To see if these errors are causing your synchronization failures, check your HotSync Log by clicking on the HotSync Manager icon in your Windows Status bar and selecting "View log..."

Because these errors are general HotSync process errors, there can be several potential causes. The causes and potential solutions are listed below. You should try the following solutions and then perform a HotSync operation to determine if your problem is resolved.

Check all connections between your handheld, cradle, and computer.

Check to ensure the handheld is properly seated in the cradle.
Make sure the cradle is securely connected to the computer
Is the cradle plugged into the computer’s USB port or a USB hub?
Try switching the connection by plugging the cradle directly into the computer or to the hub.
Attempt a HotSync operation
Check Available Memory
Make sure your handheld has enough free memory. You should have at least as much free memory as the size of the data you are trying to synchronize to the handheld. To check the memory, do the following:

Access the Applications launcher.
Open the menus.
From the App menu, choose Delete.
On the Delete screen, the amount of free memory is shown at the top of the screen.
Delete any unwanted or unused applications by selecting them and clicking on Delete
Attempt a HotSync operation
Close extra background applications
Exit any programs you have running in the background in the Windows System Tray, particularly file sharing programs and any programs that monitor the USB port. For example, some proxy or firewall applications might be listening to a USB port that is hooked into a broadband modem to USB adapter.

To exit a program in the Windows System Tray:

Hold down Ctrl + Alt + Delete.
If you're not automatically taken to the Task Manager (depending on Windows version), click the button that says Task Manager.
Click on the tab that says Applications.
Highlight any non-essential programs.
Click on the End Task button at the bottom of the window.
Attempt a HotSync operation
Move your Backup folder
The Backup folder for your device is located in the user folder on your desktop computer. Move the Backup folder somewhere else on your hard drive, e.g. your desktop. Attempt a HotSync operation, which will create a fresh Backup folder in your user folder. If it works and you are happy with your handheld as-is, you may discard the old Backup folder that you moved out of your user folder.

Empty the Install folder
Within the same user folder as the Backup folder, look for another folder called “Install.” Locate and delete everything in the folder. Sometimes files or applications you tried to install may cause an issue with HotSync Manager resulting in an error 6410.

Install a BIOS update for your desktop computer
Many manufacturers update their BIOS on a regular basis. The BIOS affects how the hardware, including USB, functions. Ensure you have the latest BIOS for your system, available from the manufacturer's website.

Try adding a USB hub or USB card to your desktop PC ...
Some USB controllers may not be compatible with your handheld. Some customers have had success by placing a USB hub between the cradle and the PC.

... or try removing the USB hub and connecting directly
Depending on your setup and conditions, a USB hub can help, but in some cases, it can make things worse. Try connecting directly to the USB port on the back of your PC. Remember, laptop docking stations are considered "hubs," so you may want to try plugging the HotSync cable directly into your laptop. Also, some desktop (tower) PCs feature USB ports on the front that are really internal hubs; the ports on the back are the "real" ports, and you may wish to try connecting in the back.

Is it time for USB 2.0?
The most complete solution for all USB devices is to upgrade older computers to USB 2.0 with a PCI or PCMCIA card. USB 2.0 interfaces have much better support for USB 1.1 devices (such as palmOne handhelds) than USB 1.1 ports or hubs. A computer expert or technician can help you determine which type of USB ports your computer has, and how to replace them with USB 2.0.

Still having trouble?
If all the above has not resolved your error, please contact Product Support.

[MegaCool]

@arnoldsa: Have you tried the suggestion of hot ice? Most probably, your problem is caused by a corrupt applications or applications that are not fully compatible with your handheld. Hard reseting your handheld and renaming the backup folder will remove all third party applications and saved settings while preserving your data (data that is already in your computer's Palm Desktop Software).

[arnoldsa]

i'l try pa... im backing up my data pa...