cable internet na sya bro..Originally Posted by bloke_tm
Tier 1? hmmnn.. di ko sure unsaon pag explain.. basta ang tier 1 support first level na sya na support
kining ubang tech sa comcast tapulan motroubleshoot refer to OEM dayon.. ambot kung taga CVG ba to.. hahaha
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Thread: Convergys
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06-03-2009, 11:04 PM #851Elite Member
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06-03-2009, 11:14 PM #852C.I.A.
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>> tier 1? kana gud mu-dawat ug tawag.. nya trblsht over the phone.. sakto ba? Originally Posted by YellowSubmarine
cable internet na sya bro..
Tier 1? hmmnn.. di ko sure unsaon pag explain.. basta ang tier 1 support first level na sya na support
nya tier 2 kay support sa tech support...
sakto
>> tapulan mu-Trbleshoot? o dili kamao? hehe Originally Posted by YellowSubmarine
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06-03-2009, 11:23 PM #853Elite Member
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naa man tier 1 tech support.. nya basta di mada sa tier 1 ang tier 2 na mas advance troubleshooting. mao na ako nabaw-an.. hehehe.. dpende man guro sad na sa account. Originally Posted by mariaClara
>> tier 1? kana gud mu-dawat ug tawag.. nya trblsht over the phone.. sakto ba?
nya tier 2 kay support sa tech support...
sakto
>> tapulan mu-Trbleshoot? o dili kamao? hehe
tapulan.. giingnan ang customer na ipa release/renew ang ip patawagon sa OEM mao nanawag sad tawn ang customer niingon na ingon ang comcast tech na ipa release/renew daw ang ip.. mao to ako sad girelease/renew na ok daun.. tapulan jud.. wa nalang niya gibuhat.. hahaha
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06-03-2009, 11:31 PM #854Elite Member
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hahaha! kuyaw nh? comcast ko gbutang.. nya tier 1 daw.. pait ning callcenter virgin.. hahaha. cvg sad ka bro? Originally Posted by YellowSubmarine
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06-03-2009, 11:58 PM #855Elite Member
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dli bro.. Originally Posted by bloke_tm
ok ra na oi.. perme man jud nang naay first time.. hehe
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06-04-2009, 12:10 AM #856Elite Member
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hehe, mao sad.. pait lng dugay lng sila mutawag. but ok man daw ang comcast.. d daw inana ka lisod.. Originally Posted by YellowSubmarine
dli bro..
ok ra na oi.. perme man jud nang naay first time.. hehe
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06-04-2009, 12:25 AM #857Elite Member
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di man kaau lisod ang ISP bro kaya ra kaau na oi.. hehe
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06-04-2009, 04:43 AM #858Junior Member
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let me clarify the thing about TIERS... that's a classification on how you are paid.. example sa Tier 1 is microsoft.. kung sa building pa, sila ang front desk or information desk... They lead you to the right department to fix your concern... in short, ang tier one kay BASIC...
Tier 2, example is Sprint... mas complicated ang job responsibilities... good thing sa amo is we get to have incentives like getting commission when we pass our sales metric that is based on our Issue Resolution...
A person is profiled based on how their interviews and exams go... higher score, higher tier.. ana lang..
but if I were to re-apply in CVG (I just resigned may 30..YAY ME!), I would want to be in Comcast... chillax to the max...
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06-04-2009, 07:25 AM #859Elite Member
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lagi comcast, bahala gamay2x sweldo, dili jud mabayran ang hago sa sprint.. lech!. pero if your up for the challenge, then go for sprint!. hehehe!.
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06-04-2009, 01:57 PM #860Junior Member
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-unsay requirements sa convergys
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