Call Center Bloopers

[quirkychinita]

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karon lang nahitabo samung team... gi share ni @ireneolive

Agent:

nangutana sa customer sa kwarta na gipangita kay ipa-refund:

"What was the amount and how much was it?"

hapit mugawas kape sako ilong sigeg katawaha!

[ireneolive]

karon lang nahitabo samung team... gi share ni @ireneolive

Agent:

nangutana sa customer sa kwarta na gipangita kay ipa-refund:

"What was the amount and how much was it?"

hapit mugawas kape sako ilong sigeg katawaha!

hahaha. actually inc sya. the question was "what was the amount again and how much was it? "

maka tawa gyud ko if makadumdom ani na linya. hehehe.


OT: cx is telling the agent: Honey, it's not has, it's have. hala nag english 101 si maam.

[teamrusimora]

nag inom mi sa akong mga barkada dugay na to, ug sa dihang naay nitawag nga recruitment officer sa usa ka call center kay gi refer daw siya. Nagpa music mi ato using his phone nga naka line-in sa speaker so dungog jud kaayo ilang conversation.

Agent: Good morning my name is [kalimot ko] of [di nlng nako e tell kay didto ko ga work sa una] May i speak with mister James Uy?

ako migo: Yes mam, speaking

Agent: Hi James... (wala pa gani kahunat ang agent ni baws pud dayun ako migo ug Hello mam nabaraw lage kadyot ang agent)
Oh, well... you are referred to me by bla-bla are you interested to apply as a customer service representative.... (basta taas-taas pa tog gisulti ang agent dn pagka human...)

Ako migo: Sori kaayo mam ha di lang ko kay insik man gud ko di ko anad ininglis. Nindotag tingog nimo mam uy pwede makig call mate? Hello? Hello mam?

minatay!

[jameswadebosh]

lingaw mga bloopers gyud tino0d

[kit_cebu]

Gania sakong call naay nasaag samong linya...


Le me: thank you for calling ___telephone banking my name is______

CX: Help me please, i need your help, could you tell me the number of 911?

Le me: 911?

CX: yes 911, please help me, I saw somebody bleeding meters away from me were in the middle of nowhere.

Le me: 911, sir.

CX: Oh!

Toot---toot---toot--toot (nauwawan siguro!)

mau na na ron! pagka brayt ba nimu sir!!!

kung chat pa to, akong forwardan ani nga picture ang customer:

[kageron]

[immersiondepth]

standard rule for sup calls: pushback atleast once...

customer: get me ur supervisor...
me: no!
customer: i am demanding for your supervisor!
me: oh okay...

pushback at least once kuno...

[zairon1988]

sa akong ka teammate nga gwapa..

thank you for calling ****, my name is ***** am i correct ?

haha resulta sa duka2

[mochiko.me]

naa sad koy nadunggan ing-ani akong amigang bayot ato lang anggaan og Mon.

while ga explain siya onsaon pagtroubleshoot sa radio di jud kasabot ang customer so nakaingon kalit si Mon og "PESTEH" (pinaslang kay bayot man) pero wala diay niya na mute so nangotana ang customer og "WHAAAT?!!" dali dayon kaingon si Mon og "Uhmmm Sir, PESTEHy on the line". Lingi gud mi tanan sa akong mga kaoban niya hahaha then nangatawa

i know this one...

[popeegabz]

Agent: may i ask for your account number?

Cx: I'm afraid i dont have it with me right now.

Agent: no, dont be afraid sir..