TELETECH CEBU: Na-unsa na?

[che(k_afss]

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i agree w/ adie and wsaxe, dugay2x sd ko sa teletech mga 1year and 3 mos (accenture acct), in every call center there is "politics" pro grabe sa ttech oi samot na sa accenture pwera gaba sa "bosses" as they say ky wa gyud ayo. if youre doing good w/ ur stats ikaw ang mga queuing (sorry if wrong spelling) hehe ang uban agents tag 15-30 min ang avail ikaw nagbula2x na imung baba ky cge ka receive ug kol. I dont see any logic at all ky parehas ra mi sweldo tanan pro mas bugbog pa mi kaau sa floor.. I dont see any difference or improvement (management side) at all the way it is handled right now and before that the account started last year.. Maau lang gae "pinanga" mi sa amung TL bahalag dghan lates ahehehe..

Adie: musta QA dept sa accenture?

@lolzlolsy: kaila ko mn ko nmu , kw nag training sa amoa pro sa kd2 sa floor na hehehe,. naa ghpon ka sa wipro?

[KampAbubakar]

kapoi na!
maypa magtukod ug kaugalingon cc...

[maerkz]

so bottom line bati diay ang Teletech?? i applied for TSR

[potterboy]

call center boom is just temporary. though it sounds sosy before when you work or apply for any call center.

thing is this is not a stable source of job.

the main reason they sprouted in the phils like a mushroom is labor cost abroad.

statistics show that North America still has the largest bite of the cake. 40% of BPO's still in NA. so its not just labor cost.

and about the politics, sakto gyud, kusog kaayo ang growth reason why naa shortage sa talents, so ila nalang cguro kuhaon ang duol nila para dali ma control.

baga kaayo ang politica sa callcenters.

[lolzlolsy]

i agree w/ adie and wsaxe, dugay2x sd ko sa teletech mga 1year and 3 mos (accenture acct), in every call center there is "politics" pro grabe sa ttech oi samot na sa accenture pwera gaba sa "bosses" as they say ky wa gyud ayo. if youre doing good w/ ur stats ikaw ang mga queuing (sorry if wrong spelling) hehe ang uban agents tag 15-30 min ang avail ikaw nagbula2x na imung baba ky cge ka receive ug kol. I dont see any logic at all ky parehas ra mi sweldo tanan pro mas bugbog pa mi kaau sa floor.. I dont see any difference or improvement (management side) at all the way it is handled right now and before that the account started last year.. Maau lang gae "pinanga" mi sa amung TL bahalag dghan lates ahehehe..

Adie: musta QA dept sa accenture?

@lolzlolsy: kaila ko mn ko nmu , kw nag training sa amoa pro sa kd2 sa floor na hehehe,. naa ghpon ka sa wipro?

hehehe.. mau diay naka train ko ninyo sa floor? uptraining siguro..hehehehe.. wana sad.. i went home na sa akung hometown diri iloilo.. im currently teaching here in UP Iloilo sa mga japanese na students..

i dont know whats happening sa accenture..the last time na ni visit ko katung mga early august kay dili na sila 24/7...tsk tsk tsk.. murag 16hours nalang.. bad sign.. ganahan ko mubalik train ug motivate sa mga agents unta but still naa ra ko hesitations 'cause of experiences pud naku diha sa ttech cebu...

@potterboy - not specifically labor cost..you're right 'bout that... but unta ang sweldo natu diri sa pina i-increase pud nila kay, we deserve more than that jud!

[lolzlolsy]

@ che(k_afss - so nag start pud ka as best buy agent?

[NASYO]

pa-ita aning kalakiha gud..

buhat na lang mog onion dha oi.

[r0mm3L]

oi bad feed back from accenture nga team? hehe
naa koy kaila nga accenture nga account jeb stuart yeto pangalan, ingon niya happy man sya sa iyang team hehe

[bryanarzaga]

statistics show that North America still has the largest bite of the cake. 40% of BPO's still in NA. so its not just labor cost.

and about the politics, sakto gyud, kusog kaayo ang growth reason why naa shortage sa talents, so ila nalang cguro kuhaon ang duol nila para dali ma control.

baga kaayo ang politica sa callcenters.

thats true there is also politics in where ever we work

[lolzlolsy]

oi bad feed back from accenture nga team? hehe
naa koy kaila nga accenture nga account jeb stuart yeto pangalan, ingon niya happy man sya sa iyang team hehe

kaila ko niya..hehehehe.. bitaw..depende ra man na nimu oi... depende nime if unsa ka makisama sa imung team