UP! Hiring Tech and Customer Rep.
naay bag.o mga pre apply na
please refer sa 1st page ani na thread para dali og matabangan mo.
FAQ
What is SYKES?
-SYKES is an officially recognized pioneer in the call center industry. We began operations in Manila in 1997. In 2003, we were the first call center company to operate in Cebu. For the past 15 years, we have been providing customer, technical and back office support to Fortune 500 Companies.
What qualifications do I need to be part of the SYKES family?
You need to:
- reach college level
- be conversant in English
- be knowledgeable in using computers
- be willing to work the night shift and during weekends*
- be willing to assist clients
- be willing to undergo training
- have a good attitude towards work
* Qualifications will vary based on position requirements
Where are the different offices of SYKES?
SYKES has offices in Manila and Cebu:
Pasig:
One San Miguel Ave. Bldg.
San Miguel Ave. cor. Shaw Blvd.
Makati:
Robinson’s Summit Bldg.
Ayala Ave.
Burgundy CorporateTower
252 Sen. Gil Puyat Ave.
Shaw:
Worldwide Corporate Center Bldg.
Shaw Blvd.
500 Shaw Zentrum Bldg. Shaw Blvd.
Mandaluyong (Official address)
QC:
K-Point Bldg. Gilmore St.
Aurora Blvd.
Cebu:
Synergis Bldg. Cabahug St. Cebu
What are the different clients SYKES services?
-SYKES is a global company with clients from all over the world. We have clients from Asia Pacific, Middle East and North America. We are also a very versatile company with clients coming from different business sectors: finance, communications, technology and health care; most of which are Fortune 500 Companies.
Finance
- Banking
- Brokerage
- Credit Card services
- Insurance
- Mortgage
Communications
- Broadband
- Mobile
Technology
- Consumer electronics
- PC
- Software
Health Care
- Pharmaceuticals
How many employees does SYKES have?
-SYKES has 15,000 employees in the Philippines.
Do I need to have an American accent?
-While having an American accent is an advantage, it is not a requirement.
Are there dayshift accounts?
-Yes, we have dayshift accounts. We also have accounts with weekend rest days.
How long is the application process?
-In SYKES, you can get hired in 24 hours.*
* The application process may vary based on position requirements.
BENEFITS
COMPREHENSIVE BENEFITS
At SYKES, we support each other like family. We give you above-industry salary & benefits package to let you live the life that you want with the people that matter to you the most.
Regular Benefits
Night Differential
Overtime Pay
Meal Allowance
Transportation Allowance
Medical Insurance
Above par vacation and sick leaves entitlement
Life and Accident Insurance
Maternity Leave
Paternity Leave
Solo Parent Leave
Extras (Account Driven Incentives)
Language Allowance
Certification Allowance
Technical Allowance
Tenure Allowance
Performance Incentive Allowance
Employee Referral Incentives
Submit your application to bricksand@bricksandmediasolutions.com
If I was unable to pass during my application, can I apply again?
-If you fail during your application, our recruitment team will give you pointers for improvement. As soon as you feel ready, you may apply again.
Can I choose my own shift schedule and site?
-Your shift schedule and site will be dependent on the account you will be assigned to. No worries, SYKES will provide you with a transportation allowance* to ensure your convenience in commuting to work.
* Transportation allowance will depend on the compensation package you choose.
UP nasad ta ron....Bangon Pinas!
Up nasad ta ron adlawa! Happy Holidays!
13th month credited last Tues...spend it wisely guys!
i would like to apply in call center industry. is there any available vacancies for chat support? for the TSR do you have any idea for the qualification. i don't have any exp. in call center industry, but i have a exp. in technical support but not in a call center industry. thanks in advance kaistoryan.
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i know there's a refeeral anyone can refer me? thanks
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