I just want to say my piece about this matter.
Well, regarding the article being biased, di man jud na malikayan kay for one foreigner ang writer, country nya is U.S. and think patriotic lang sya and would want impliedly get back the jobs that should be Americans ang mo trabaho dili mga lain tawo.
They lost jobs in their country but we gain more jobs, businesses (for food chains, coffee shops, etc.) Imagine with call centers sprouting like mushrooms, do create more jobs kay kana magwork sa food chains, coffee shops, 24-hr convenient stores, db? Mura og domino effect.
Without the call centers, walay opportunities kato wala kahuman og college or kato nakahuman og college to work. Naay livelihood ang usa ka person to support his or her family.. dghan tawo ang nabuhi sa call center.
But as to the main point sa author about health issues relating to working in call centers, it will serve as an eye opener for call center agents and those who would want to work in CCs. It's up to the reader to whether to take it on a positive note or negatively.
Yes, dako ang sweldo sa CC imagine 15k ang usual entry level sweldo plus perks. Ang teacher tawn, professional pa gane na ha? Mo sweldo lang og 6k or 7k a month working in a private school. What about CPA's, naay uban naay license pasar CPA board exam working for 8k na salary...db? Uban pa gane registered nurse na sila wala gane work... with call centers - people who would want to earn money and be productive, CCs do provide an opportunity for them to earn double the minimum wage at an entry level.