TELETECH CEBU: Na-unsa na?

[schenckiii]

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"hmmm... gamay raman ug salary sa teletech" -convergys

[mariaClara]

wala man ayo ang teletech kay gamay sweldo, layo pa jud. and strikto

haha.. wa na lang kwenta ang sykes sa ka gamay sa sweldo..
layo? mura ra nag western wats oie kay tua lapu2x if cebu city ka puyo..
or cvg banawa if tua ka consolacion/liloan puyo..
pili sad diay ka layo trabahoan..

strict ba? ako nahibaw-an, dress code ra man ang naa diha..

[mariaClara]

"hmmm... gamay raman ug salary sa teletech" -convergys

wala na lain call center nga gamay sweldo aside sa teletech diay?
karon pa ko.
hilas gyud diay ning [mga taw sa] convergys.

[gikapoy]

wala na lain call center nga gamay sweldo aside sa teletech diay?
karon pa ko.
hilas gyud diay ning [mga taw sa] convergys.

hehehe
dako bitaw ma dawat inig pay days sa convergys

ang teletech ug sykes murag mao2x raman ug sweldo
ang teletech kay dako siya basic pero gamay ra mga plus
ang sykes kay gamay basic pero naa mga plus

gikan ko sa 3 ka call center hehehe
tanan naa mga good ug bad points

[mariaClara]

hehehe
dako bitaw ma dawat inig pay days sa convergys

ang teletech ug sykes murag mao2x raman ug sweldo
ang teletech kay dako siya basic pero gamay ra mga plus
ang sykes kay gamay basic pero naa mga plus

gikan ko sa 3 ka call center hehehe
tanan naa mga good ug bad points

>> got ur point and i do agree..
of course, layo ra kaayo compared sa sweldo sa cvg..
and i didnt think it was necessary for anyone to comment on that..

[kitsi]

sus apply mo ttech para ka experience pud mo sa mong na experience bah...samot nas HPtech
samok kayg nawong ang opaw!!hahahah..sa katong nahan mo apply dd2 try lng gud mo basin ka uyon diay mo sa ttech...sa pagkaron nag baha na ang mga taw nga nag pa sign sa clearance hahahah.

[gikapoy]

sus apply mo ttech para ka experience pud mo sa mong na experience bah...samot nas HPtech
samok kayg nawong ang opaw!!hahahah..sa katong nahan mo apply dd2 try lng gud mo basin ka uyon diay mo sa ttech...sa pagkaron nag baha na ang mga taw nga nag pa sign sa clearance hahahah.

mai sad hehehe
atleast kadto ako kay wala paman mi nag linya hehehe
katawa lang pud ko pang kuha nako last pay
istorya mi sa HR.. nag plano napud siya hawa hehehe

[pinkprincess2683]

ok raman ang sykes.. kontento raman ko sa sykes kung gusto mo dako sweldo ayaw mo pag day off para OT lang mo permi niya... hehehhe
may nalang naay call center diri sa atong sugbo kaysa wala oi..
mag unsa nalang ta ani...

[gikapoy]

ok raman ang sykes.. kontento raman ko sa sykes kung gusto mo dako sweldo ayaw mo pag day off para OT lang mo permi niya... hehehhe
may nalang naay call center diri sa atong sugbo kaysa wala oi..
mag unsa nalang ta ani...

agree.
for me. sykes ang pina ka nindot nga call center nga ako na sudlan hehehe
dili kaayo pressure sa trabaho, kung mag lisod imo stats ila jud ka tababangan

[kewlthot]

i think this is the worst idea that came from teletech. there are rumors going around that the people who were promoted to L2 and TL in the past 6-8 months are actually not "promoted"!

i don't know if it is their HCD's or OPs idea. but i believe it is with HCD. that department is so disorganized, that they always change their processes.

here is what i meant by promoted but NOT.

a person who have good metrics/stats are "promoted" to L2. the are made to sign a form that tells them that they have 3 months "probationary" work as L2. I don't know where they got their math, but 3 is not equal to 8. Yes! the poor "L2" people had to endure hard work and "kasaba" from management and all the while getting a Level 1 salary - for 8 months!

In fact, the level 1 people who only has their metrics to concern them, gets more than "L2". and dig this, there is this one "L2" who only got 5k+ for several payday, while his L1 agents got 8-9K. imagine!

and then the latest news. they had their "L2" and "TL" sign a contract telling them that in case they are not confirmed, they will got back to their previous positions, meaning, Level 1 agents. waaaaaaaaa. PLUS - they will not be getting any backpay.

And do you know why they made these people sign the contract? Because the contents / conditions i mentioned above are nowhere found in Teletech's original contract. So! they are making up their own policies.

they made these poor people suffer for 8months, instead of 3. and then just like that, they are demoted back to L1. they say, they are not demoted, since they were not "promoted" in the first place. Watda!

here's another one, the newest "L2" waves will not be getting the usual rate of the pioneering L2. The pay differnce? 10K! Watda!

And management are looking out for faults and "misperformance" and reasons to fire out the original crew, just so Teletech will not be paying the original contract price of 25+. and replace them with people who will be underpaid by 8-10k doing the same job. IMAGINE THAT.

I say. Raise the bar. File complaints. I want to make a callout to all those who have worked with Teletech. Especially those who were forced to resign for unreasonable things.

Time to make your voice heard. speak out.

ciao.