Worst Callcenter at the moment?

[Hozenyan]

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Asa ug unsa na ang LRDC bro?

Lexmark Research and Development Corporation
In my opinion, best employer at the moment.

[the invisible]

Lexmark Research and Development Corporation
In my opinion, best employer at the moment.

tuod! daghan kau positive feed back dra.

[Bongoton]

Just wanna ask guys about sa people support... Tinuod nga we need to be trained for 1 month without pay? how come? then unsa man naa sa training? I recently knew nga indian diay ang tag iya ana... bati ba ang style nla? klaro ba ang sweldo? to be honest kai wa pa jud ko kasulay ug work sa call centers but i had experience being a virtual assistant and on a web promotion company but freelance lang to... this time kai mo apply ko sa call center ug balik kai hinay ang freelancing karon and i want to seek new career growth... hope you can help me with my inquiries... hehehe... thanks in advance...

IF kapasar ka sa recruitment process with flying colors, you will immediately be endorsed to an account. kanang ingon nila nga training nga walay bayad, kadto nang mga wa kapasar sa normal hiring process, and they need EXTRA training to qualify for the job. Most of the time, this training is FREE but some need to shell out money for the training. Its a misconception nga training ka for 1 month without pay.. folks should be thankful they're given an opportunity to enhance their skills and be qualified to work in the industry mostly FREE of charge. Ang² man sad trainingon paka aron ka pasar, bayran pa jud ka. Unya naka bayran if kapasar na ka sa recruitment process, and ready to be trained for a specific account.
Aegis Aspire maoy mo train ani, and in the future, they can provide new hires who passed the training to other call centers as well. di lang kay sa Aegis PeopleSupport.
Ngano man diay ug Indian ang tag-iya? pahumutay diay ni? LOL
Bitaw, google ESSAR and see how BIG a financial backing Aegis PS has..

[Blackjellybean27]

Worst call center ever - Convergys!
I was one of the pioneering batches here in Cebu Banawa. Nag training pa gani mi did2 sa old building sa RAFI.
My TL and I didn't really get along for reasons na personal na sya kaau when dealing with me. Like for example, my ex and I were on the same team. Whenever I go for coaching with her, she brings up my ex's data and statistics and tells me about them, and how he could improve. I mean, WTF?! My ex and I are different entities noh. kibir ko sa stats nya. I needed to know how the hell I was doing sa work ko.
Basta dghan kaau incidents. To the point na I complained to her supervisor about her and what she was doing. Ang tubag pa naman sa akoa: "if you can't handle the job, then quit!" WTF? it wasn't about not being able to handle the work.. it was something else..
Anyway that TL gave me a show cause notice for being absent from work on specific days. When I reviewed the show cause notice, i saw some mistakes. LIke for example, she indicated na I was absent on January 3, January 19 and 20 'cause I went home to Negros daw. I couldn't believe it because I know I didn't go home on those days, plus I know I wasn't absent on those days. I asked my friend who was in the training department sa Manila to pull up my Time Keeping System records and sure enough I was present. So, I complained about that as well. Sad to say, they terminated me for those absences. A month later, my ex was forced to resign as well. 'Cause he was one of those who backed me up. Sad to say, we didn't know what to do that time. So, instead of lingering around and thinking how to get back at them we looked for a new job ASAP. k d baya mi taga diri Cebu...
And oh, that TL? they promoted her.
I'm sure people from Banawa know her.

[x-sotech]

Yes, its true. It's actually more than that. Our basic now is at 10k plus monthly bonus of 8k sometimes it goes up to 9k. I am one of the escalation agents there now working in thier new office in mepz 1 which they just purchased a few months back. Working their is fun. Nice working environment and nice management too.

'in thier new office in mepz 1'...........'Working their is fun'
Haven't you checked your words before posting anything here?!

You call yourself techwizard duh...

praise yourself endulge in your own false information...

i've heard a lot and that's not enough...


peace

[ohmygus]

grabe insultohay ani na thread. imbis na healthy discussion, pakit-anay nag abilidad and pangitaay sayop sa uban. tsk

[blitzzsol]

ana..we can never erase ones crab mentality...even I am guilty with it.

[ronronblake]

@blackjellybean27...sus blackjelly u said it convergys is the worst call center, naabot nanako ang pinaka tuktok sa pagka agent, ug naapud koy teamate ana pud, but la jud ma promote kay mga bayot ang priority, and if bayot pud ka, dapat kana pud smoking buddies sa mga management team sa gawas..mao nay qualifications sa promotion.then ang high flyer pud, imbis kay na project na tag 30k ang agents na maka meet sa qualifier, nah, gi tigbasan sa top management kay dako radaw madawat ang agent, is not that greed and selfishness? ang gi himong pork barrel sa otp manangement ang high flyer payout sa banawa..corruption na mam..look wat happens to an american company runned by filipino idiots..atik ray gadako...ang mga performers kaniadto?aha sila ron?gi hearing sila for termination kay negligence daw...if u dont meet the scorecard which varies?it is negligence?and ur evaluation is based on a customer from the us?and some surveys are even questionable..mga inhuman ang gapadagan ana kay naay mga agents ganahan mubalhin acct with good scorecards gi hold nila, hulaton nila mu hagbong para ma terminate..ana sila dha..

[CaseyR.]

feel nako convergys

hahaha. agree jd ko ani. grabeh.. what account sis?

[CaseyR.]

I hate to say this but I totally agree...
Mawa lang gud ang respeto naku sahay sa mga people in power kai ambot, magkatawa kas ilang way of dealing things and gawd.. Mawagtang nalang ang EOP ug kalit.. bwahahah... Mau pa mu-english ang mga bago nga agents.. Haahahahaha... Peace! I think na say uban maayo but ambot uy, weird jud.. Kiss ass people sad.. Nyhahahaha.... Employee handbook -- Every move that you make is illegal... Di naka pde makapahuway sad gud sa kagrabe ka demanding.. Oh well.. Ana jud daw na ang call center life... Hahahaha.... Nya of course, plinastikay galore....

hahaha. based on experience, inna? ba.go rko ni resign sa usa ka callcenter sa IT part nga matud pa nila "the best sa industry". wahahahahaha.. pwera saway lang jd tawn. The best nga dili kamao mu english ang mga TL(not all though). But halos tanan. no kidding. Bahalag naay TL dri sa forum. nakiglalis ko ug TL, nangugat nkog yaw2x....... iyang gitubag kay "and then?" wahahahaha.. obviously wla kibaw unsa iya isulti.. luoy.