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  1. #31

    Default Re: Who gets to hired and work in a Call Center?


    Quote Originally Posted by krazygal_05
    naa ta koask sa nu... kinsa naa script or spiels diri? about customer talking to an agent/erep??Ü pwd manga.u?
    Tech Support: 'I need you to right-click on the Open Desktop.'
    Customer: ' Ok.'
    Tech Support: 'Did you get a pop-up menu?'
    Customer: 'No.'
    Tech Support: 'Ok. Right click again. Do you see a pop-up menu?'
    Customer: 'No.'
    Tech Support: 'Ok, sir. Can you tell me what you have done up until this
    point?'
    Customer: 'Sure, you told me to write 'click' and I wrote 'click'.'
    ***

    Customer: 'I received the software update you sent, but I am still getting
    the same error message.'
    Tech Support: 'Did you install the update?'
    Customer: 'No. Oh, am I supposed to install it to get it to work?'
    ***

    Customer:: 'I'm having trouble installing Microsoft Word.'
    Tech Support:: 'Tell me what you've done.'
    Customer: 'I typed 'A:SETUP'.'
    Tech Support:: 'Ma'am, remove the disk and tell me what it says.'
    Customer:: 'It says '[PC manufacturer] Restore and Recovery disk'.'
    Tech Support:: 'Insert the MS Word setup disk.'
    Customer:: 'What?'
    Tech Support: 'Did you buy MS word?'
    Customer: 'No...'
    ***

    Customer:: 'Do I need a computer to use your software?'
    Tech Support:: ?!%#$
    ***

    Tech Support:: 'Ok, in the bottom left hand side of the screen, can you see
    the 'OK' button displayed?'
    Customer: 'Wow. How can you see my screen from there?'
    ***

    Tech Support:: 'What type of computer do you have?'
    Customer:: 'A white one.'
    ***

    Tech Support: 'Is your computer on a separate telephone line?'
    Customer: 'No.' (clicks the button to log on to our (service))
    Tech Support:: 'Well then we can't-'
    Customer:: 'It says 'no dial tone'.'
    Tech Support: 'That's because you're on the line with me right now. You
    need to- '
    Customer:: 'No, that's not it. It does this all the time. I just have to
    try a few times, and it will let me through.'
    Tech Support:: 'No, ma'am. It's not even trying to dial right now because
    you're on the phone with me.'


  2. #32

    Default Re: Who gets to hired and work in a Call Center?

    ok include nako UP ug San Beda if you. Sorry lang ha, kay only people from the school's I've mentioned ang naka interact nako sa work and daily activities diri. And yup, most people from these schools wouldn't be caught dead in a call center (which means to say I'm not from the industry too).

    Question lang ang ka at par anang La Salle, Ateneo, UP sa Cebu di ba San Carlos (am Carolinian), USJ-R, UP Cebu-- then they in Cebu would want to work in a call center? Ka sad ana uy, for sure there are other fields where can be better employed.


  3. #33

    Default Re: Who gets to hired and work in a Call Center?

    @tolstoi..
    waw nindota ana oi!!! makatabang jud na namo og dako oi..

    dli parehas anang uban dra na ng hambog sa ilang iningles.. nya mas ma au pajud daw kono ang manila
    hehe.. tabangan palang mi nimo og ininglis...
    malipai pami kaysa cge ka og pang downgrade og tao. or basin hadlok lang na cla na makamao mi mo englis kai hadlok mapulihan sa ilang pwesto.. hehe..

    @tolstoi..
    napa kai uban daghan ana oi.. kana sad d i mga american idioms oi,, gamit ka au na xa.. og kanang kuan gani.. she sells she shels in the seashore.. onsa gani tawag ana

  4. #34

    Default Re: Who gets to hired and work in a Call Center?

    kinsa mana na ba ang mang look down sa mga pipz ug skuls diri?? u hav no ryt.. and watever the job they like, its really NONE OF YOUR BUSINESS!!!..., if they wanna work in some other companies, let them be.. and if they also want to work in a call center, its there life you know..,

    @mr.suavi>>> ur ryt.., hambog cla sa ilang ininglish na, who knows, its only good for like 10 MINUTES!!! ....,

    tanx tolstoi ... naa pa ka lain ana? lingaw man gud.. ahehehe...

  5. #35

    Default Re: Who gets to hired and work in a Call Center?

    ka hilas pud ani oi -----------------> "wouldn't be caught dead working in a call center" ---------------------> so what if call center mi trabaho, dile mana sad! unsa diay imong trabaho na murag naka look down man ka ug taga call center

  6. #36

    Default Re: Who gets to hired and work in a Call Center?

    Quote Originally Posted by brian_d
    ok include nako UP ug San Beda if you. Sorry lang ha, kay only people from the school's I've mentioned ang naka interact nako sa work and daily activities diri. And yup, most people from these schools wouldn't be caught dead in a call center (which means to say I'm not from the industry too).

    Question lang ang ka at par anang La Salle, Ateneo, UP sa Cebu di ba San Carlos (am Carolinian), USJ-R, UP Cebu-- then they in Cebu would want to work in a call center? Ka sad ana uy, for sure there are other fields where can be better employed.

    kadaghan ug taga SAN CARLOS nga naa diri sa among workplace!! Kadaghang taga SAN JOSE ug taga UP pod!! ngano UNSA man diay imong work?? ngano mas dako paka ug sweldo namo??

    if you have nothing nice to say regarding this topic, kindly keep your thoughts to yourself..
    You are just trying to embarass yourself by plainly acting insecure and a major show-off...

    At least, we have DECENT and HIGH PAYING jobs. We are thankful enough na sakto among gibuhat ug wala mi NAMORIKAT.. If this is the case, then I, MYSELF WOULDNT BE CAUGHT DEAD being A STUDENT from UP or SAN BEDA..kung ingon ani naman lang ko ka hilas parehas aning tawhana..then I'd rather not go to school at all than being such an arrogant person..

  7. #37

    Default Re: Who gets to hired and work in a Call Center?

    c'mon people... juz leave him alone. we are here to express our own opinions on the matter and well, he's doing so... basta kay kita kahibaw ta unsang klaseha ang work sa usa ka-agent... kahibaw tang tanan unsa kalisud jud ang mangita ug trabaho ing aning panahona and the call center industry is a big help sa mga unemployed... if you get to work in another field, ok kung sa call center ka, ok sad... importante na happy ka sa imohang work, wa ta nagpasagod sa atong gnikanan and most importantly, we're earning DOLLARS... char! peace!

  8. #38

    Default Re: Who gets to hired and work in a Call Center?

    bitaw sakto ka. express lang pud ko sa akong opinion about sa iyang gi sulti..Â*

  9. #39

    Default Re: Who gets to hired and work in a Call Center?

    mao sad..pero makalagot man gud paminawon na sayon ra kaayo ning mga tawhana manamay mura raba ug sayon makig storya sa mga customer.. ni express sad ko sa AKONG opinion kay maka otot unya ko diri lisod na..

    i listen to 30-50 sales calls per day and i don't think my agents or ANY agents from any call center deserve a nasty and pointless comments like these.. i don't even think this guy can handle a single SALE call..

    as so i've said, i'm proud to be part of a call center industry. even though i only listen and evaluates agents. This job is painstakingly hard than being a real estate broker..

  10. #40

    Default Re: Who gets to hired and work in a Call Center?

    yeah, point taken... hehehe!

    wa sad jud tingali'y work na sayun oi... bisan kundoktor ra ka or driver, basta kay lisud mangita ug work... ka-experience na jud ko ani.. unsay naa, sulong daun, grab that opportunity...

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