Originally Posted by
giankarla17
I have the same experience. Our house was damaged by Ondoy and we have flood coverage from Generali. We submited our claim application last October 2009 but still have not received the settlement from them now, and its almost March 2010 already! I keep on calling them week after week for updates, but they just kept on passing around the responsibility from the insurer, adjuster, etc. I am extremely dismayed by their service especially after finding out that other insurance companies, like BPI's, were able to settle with their clients as early as December!
I actually am looking for other complainants like me so that, with the strength in numbers, a possible complaint could be launched against them--just like what PEP did with CAP beneficiaries.
I just really want action from them and have already gone beyond the limits of my patience.
kagrabi gud sa generali.. pangwarta.ay ra diay ni sila, but when it comes nga sila na mo pay para nato, e pasa pasa nata..
pwede kaha ni sila kasohan?