kaluoy sa mga agents ani ngita na pud mabalhinan.
kaluoy sa mga agents ani ngita na pud mabalhinan.
hala luoya sa mga agents dri oi.. mag close na pd.. hinay hinay na mn ug ka close mga BPO
impass nang Allorica tsk2...
ended b4 it even started hehehe..............
kalooy sa mga managers oie.. labi na ang agents... naa unta buhaton atong government about ingong ani nga mga lagobs nga cc
kalouy sa mga staff... tsk!
Mao gyud. Bobo patience g gamit. Nya aha nka rn? Hahaha
alorica was supposed to be a competetive company..a real good bpo..however some upper management from across countries are to selfish to understand the value of these promisng agents(spec with wave 1 havng 75agents)..they should have settled competetive pay knowing how tough their acct is in terms of high volume of calls..u handle tech/csr/upselling...they used to have the best agents from wave1..2..and so forth..some really dnt care coz support positions have a high pay all they care is to push agents to exceed metrics..question is,have they ever thought if their people where happy??ex director used to fight these agents rights and requested to compensate with the workload itself..she was a very kind and pro agent typ..bt still nothing hapened.in the end they lost good competetive people..they didnt reach the metrics..they failed..whose to blame?and some upper managemnt are to selfish to understand what it is to take lrge volume of calls yet at the end of every payslipthe only thing u cud do is to **sigh**
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