TELETECH CEBU: Na-unsa na?

[gikapoy]

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mao na ang problem usahay..
bsan pila pa ang sweldo kung di gusto sa tao ang trabaho.. wa tay mahimo..

depende oi
kung need jud nimo ang money mo dawat ka bisan unsa nga trabaho hehehehe

[nerds2]

unsay prob d i?wala man cguro....nag trabaho akong miga dha sa teletech.ok ra man daw.

[utanbisaya]

gipang question ang mga friends ni Lynn Vi diha?

wala lage na issue dire ang gipatay nga si Lynn Vi noh? taga teletech man to nya visor daw.. basin wala ni sila kaila.. sa pikas thread kay updated man kaayo..

[adonscott]

call outs! this is one of the scandals inside the company. what provoKed them to maKe such move? until now the higher positioned personnel does not have a clue. but if agents are just given a chance to speaK out and to have a reply from a human being and not just by telling them that "cge lang Kay amo lang unya na i-taKe note" . is this the answer that agents have to expect everytime they voice out? second... sicK hotline!!!!! ate pag chure oist! agent calls and won't be able to maKe it to worK, rtm aKss a valid reason and if the om is there you will be transferred to what agents call as .... sweet hotline she answers if asKs the reason and expound why be absent, if she does not agree to your rison.. you worK even if your not feeling well. third ag1, ag2 blah2x.... agents are segragated to genres or travel agencies. genres is divided accdg to tenureship and also thru ag1,2,3 travel agencies taKe another training for additional Knowledge. so what's wrong? some are Queuing and some are not? what's that again?...... meaning we are divided out to certain levels on how much calls you taKe per shift day. there agents whose been talKing every second and sometimes have to race with the beep of the phone to gulping their own saliva on the other hand hand.... ther are agents just strolling inside the floor and some are...sitting pretty... imagine all of us receives the same pay yet the burden of our calls have very different scales. and the only inspiration you taKe is that your regulariZe with just p500 increase?? pag chure oist! fourth issue: vacation leave and sicK leave..... naman! if you try to utter these words it will sound good but!!! is it really a priviledge. vacation leave wherein you will have to apply for it 2 months in advance and yet not an assurance that your reQuest will be approved, naman .... agents have to fight(not literal) and has to annoy thier tl's f its approved or not. you applied for it coZ you have something to taKe care on that specified dates waiting and reQuesting 2 months in advance only to find out 3 days from the said reQuests...denied!!! sicK leave...otro pud, they control who can maKe the absence and who cannot. its monarchy inside teletech especially for ual.

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hahha.. nice one bro..

leme tell this things to those in the TOP management... Vacation and SIck leaves are benefits.. not a privilege. If your employee while file a sick leave, it doesnt really necessary mean that HE/SHE is really sick. For me, availing the sick leave is not limited to that aspect... Maybe, employees got sick and tired of the people around him/her. Maski mo file pa ug sick leave ang employee, tapos makit-an ninyu sya sa MALL nag soroy sory "OKAY RANA".. dili kinahanglan nga NASAKIT dyud ang inyung empleyado... maybe that person ganahan lang sya to unwind his/herself para malimot sa ka pressure sa work...Vacation leave... pwede rapud ma avail kung ganahan mo bakasyun ang employee maski unsa nga rason.. coz.. right man gud na..

Other thing, naka try ko file ug vacation leave and that was 2months before my wedding anniversary, and.. guys.. guess what happened? less than a week before sa anniversary namo sa akong wife... my TL told me nga "DILI daw Pwede" kay daghan na daw ni leave ana nga date.. HAHHAHAHA.. and TAKE NOTE "I followed it up several times, making sure nga ma approve dyud..."

Sa akoa lang opinion, except sa mga good TLs and OMS.. mostly sa mga naa sa position gyud, THEY DONT HAVE MANAGEMENT BACKGROUND, they simply got that position coz dugay na sila as an agent or doul sila sa LUWAG. Kaning wlay MANAGEMENT BACKGROUND... mao ni sila kasagaran "DILI KAMAO MO HANDLE UG TAO". come on guys, pasalamat sad mo sa mga AGENTS oi... dli ninyu angay e pressure all the time.. If the agent will file a LEAVE of ABSENCE make sure pud oi nga mahatagan sya ana. Hhaha.. maka kuha gani ug CSAT tagaan rapud ug candy.. ka bad pud... maski ingnon nalang nga "Congrats! job well done".. okay na na.. ma recognize lang iyang achievement.. Ayaw pud mo anang maka DSAT gani.. "tudong KASABA".. maka CSAT gani "wla lang".. hahahaha...

Personally, I dont really hate those people in the higher position... i just dont like their attitudes.. the way they handle the agents...

Take note of this.... "kasagaran raba ana nila.. walay "MANAGEMENT BACKGROUND"...
The Good thing .. I resigned... hahha.. so, to all agents in teletech.. labi na sa TSR.. Good luck mga bros and sis...

[adonscott]

aw hinuon.. that just my opinion.. hehe
L2 ko before diha sa teletech, for the record Im was receiving 27K basic, but dili
dyud mabayaran ang kakapoy ug kahago sa trabaho ug ang ka walay klaro sa management.
Ai bow!!

peace

haha. mao dyud bro.. medyu okay tong pioneering OM sa TSR (ground floor, dli lang ko mention sa account).. okay rato sila.. then, gi pulihan ug OM nga (he was a TL before).. mura dli na kaayu ganahan ang mga agents..

And take note mga bros and sis.. ang OM mo deretso ug kasaba sa agent dha mismo sa floor... without considering nga ang agent naa pud TL... dapat mo agi pud ang OM ug TL.. para ang TL mo sulti sa agent.. or.. mo ingon ba kaha ang OM nga pa adto`on ang agent sa iyang opisina through agent's TL... Dili kay deretso ra kasaba! right here and there... malouy pud sya sa AGENT oi.. ma walaan man sad ug gana ana... bad bad bad..

[adonscott]

Dako ba mo starting dri if naa na experience or same ra ghapon sa first time naka trabaho og call center?

TSR, sauna.. 13,500 starting... then pag regular.. it became 16,500.. i dunno karon... wla naman ko did2.. he.he

[adonscott]

wala lage na issue dire ang gipatay nga si Lynn Vi noh? taga teletech man to nya visor daw.. basin wala ni sila kaila.. sa pikas thread kay updated man kaayo..

bro, ang issue naa pikas thread.!

[masterphoenix]

unsa man jud ni ka tinuod? daghan ko friends nga naa diha teletech and wala man ko ka dunggog na gi batian sila sa ila trabaho... kining ga reklamo wa ni ganahi sa ila trabaho nga gi sudlan o gusto nila nga ayahay... asa man ka kita tawon og trbaho nga ayahay nya dako og sweldo?

[adonscott]

unsa man jud ni ka tinuod? daghan ko friends nga naa diha teletech and wala man ko ka dunggog na gi batian sila sa ila trabaho... kining ga reklamo wa ni ganahi sa ila trabaho nga gi sudlan o gusto nila nga ayahay... asa man ka kita tawon og trbaho nga ayahay nya dako og sweldo?

Brod, wla man ko ni nilalis about anang trabaho nga dako sweldo nga hayahay.. or whatsoever.. and its not about the WORK, its about the PEOPLE.. hehe.. basaha ragud bro.. basin kana imong amigo bro.. bag`o pa na dha.. basin pud dli pa regular.. or.. basin wlay lain kasudlan mao naa lang sya dha.. ako gi mention sa first post nako.. katong about sa akong kaagi dha.. basin kana imong amigo, deadma rana sya.. kay trabaho iya gipangita.. and.. basin pud.. bag`o pa na sya dha.. or.. basin lain napud ang mga nagdala..

Ako gi pasabot ganina bro, katong mga leaves (SL and VL). and SOME TLs....well, u may try to ask.. basin pa diay na usab na ang teletech (labi na sa ground floor nga account).. pero.. sa karon lang.. sa among TEAM, 8 na mi kabouk naa dri sa pikas.. (not a BPO/callcenter company) okay raman ang pressure.. basta lang, ang right sa mga employees ila pud e observe...

[indie]

asa naman ang OPEN DOOR policy ani ?
naa ba na diha ?
how about ang dress code mga brad/sis, casual ra ba ?