Callcenter Bloopers

[waques1984]

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while monitoring agent on a long call...

Agent: Please stay on the line while I'm making changes in the account. If you have other questions just APPROACH me.



toinks! saon man ka pag approach beh... hehehe...

my laughter was audible pa jud before i remembered to press the mute button!

[theused]

closing speil ni mike trainee


"ok so thank you for calling bellsouth support.... my name is mike speaking........gosh im lost"

[EZRA]

Call Center agents from Pinas should stop using "FOR A WHILE, SIR" when they put people on hold.

[AzzRieL]

murag....

E for Igloo..
L for Elephant...
Y for Wyoming...
M for Emerald..

OMG...it's really funny when u get to listen to these calls.. they get so spontaneous, they didn't know they made a mistake...

C for Scissors
Q for Cuba
G for Jar

[AzzRieL]

I got the honor of hearing this because I was the buddy of the newbie... LOL

Agent: "Can I hold you for 2 minutes, Sir?"
Customer: "Sure, take all the time that you need."

From a live monitoring, something that goes like this:

Agent: "You need a manual activation, Sir. Let me activate you!!!" (OO)

[alexie_ros]

SPAM
Thread Hijacking

[olf88]

agent: for record purposes sir may have the spelling of ur name?
customer: sure...
O - for Oscar
S - for Scar
C - for Car
A - for Ar
R - for R

waaaaahhhhhhhhh.........

[iryn]

I asked the customer to spell out his last name to make sure that i encoded the correct name sa iyang etket, then the customer said "I" for "I don't know" - ni katawa gyud ko og maayu. hehe

daghan paman kaayu kog bloopers ato sa sauna oe! hehe

[iryn]

agent: for record purposes sir may have the spelling of ur name?
customer: sure...
O - for Oscar
S - for Scar
C - for Car
A - for Ar
R - for R

waaaaahhhhhhhhh.........

haha this is funny!

[bloodyrose]

murag mga taga teletech...