Customer Service of Cebu Malls

[n`gel]

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Kasuway ko argue with a Gaisano Metro Ayala employee. Kana ganing bilinanan sa ato things. Sheeesh grabe kaayo nitubag-tubag nga akong reklamo kay kebaw siya gagunit ko ug baby then ako bestfriend pud daghan gigunitan iya bitaw nang ipakuha ang iya gidunol nga naka-isa. I said what the hell is wrong with this guy.

Hala lalis na, kesyo ani kesyo ana. He even said, "sumbong didto, pakit-a ko nga mosumbong ka". Aba aba, gisumbong woi ngano gud tawng dili. And so when he was asked to go to the customer service office (naa diay na sila woi pwede mo diha mo reklamo) namutla gyud siya. Ako giingnan "ikaw, ayaw pag provoke ug customer kay naa raba gyuy motininuod. Are you really willing to lose your job out of your arrogance?"... Pag-abot namo sa ila office gikasab-an siya kay bag-o pa diay sila ga seminar to improve customer service.

Then the customer service representative asked us unsa amo recommendation. We told her, workers like him who are very arrogant and deal mainly with customers can affect their business in a negative way. Amo giingnan nga adto lang na siya trabaho kanang dili siya makig deal ug customers.

In the business world, customer service wins clients. Naa gyuy mga customers nga particular kaayo ug customer service and they are willing to go to the competition if the other can't treat them right. But then again we realized, most baggers, cashiers etc. working in these stores are mostly high-school graduates. I think that explains why it is a little hard to train expect too much from them too. Gamay pa ug sweldo, untrained pa. Mao from now on, if I encounter poor customer service in this stores, okay lang... tudluan lang ngano dili sila angay mag-ingon.

[iloveyou4ever]

Maayo mam kay gi entertain ang imo reklamo. Thats why ganahan jud ko sa Ayala mag shopping kay they are good with their customers. Pero sa mga gaisano malls and robinsons, ay nalang. They dont treat their customers with utmost respect. Even mag reklamo reklamo pa ta, kita pa ang e blame. Yuck!

Kasuway ko argue with a Gaisano Metro Ayala employee. Kana ganing bilinanan sa ato things. Sheeesh grabe kaayo nitubag-tubag nga akong reklamo kay kebaw siya gagunit ko ug baby then ako bestfriend pud daghan gigunitan iya bitaw nang ipakuha ang iya gidunol nga naka-isa. I said what the hell is wrong with this guy.

Hala lalis na, kesyo ani kesyo ana. He even said, "sumbong didto, pakit-a ko nga mosumbong ka". Aba aba, gisumbong woi ngano gud tawng dili. And so when he was asked to go to the customer service office (naa diay na sila woi pwede mo diha mo reklamo) namutla gyud siya. Ako giingnan "ikaw, ayaw pag provoke ug customer kay naa raba gyuy motininuod. Are you really willing to lose your job out of your arrogance?"... Pag-abot namo sa ila office gikasab-an siya kay bag-o pa diay sila ga seminar to improve customer service.

Then the customer service representative asked us unsa amo recommendation. We told her, workers like him who are very arrogant and deal mainly with customers can affect their business in a negative way. Amo giingnan nga adto lang na siya trabaho kanang dili siya makig deal ug customers.

In the business world, customer service wins clients. Naa gyuy mga customers nga particular kaayo ug customer service and they are willing to go to the competition if the other can't treat them right. But then again we realized, most baggers, cashiers etc. working in these stores are mostly high-school graduates. I think that explains why it is a little hard to train expect too much from them too. Gamay pa ug sweldo, untrained pa. Mao from now on, if I encounter poor customer service in this stores, okay lang... tudluan lang ngano dili sila angay mag-ingon.