Aboitizland: Ethical or Not?

[slakker]

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@ Rance: different circumstance to akong problem. we found out that the lot they sold to my client was actually smaller than what he paid for. my client eventually got refunded but along the way, i had a beef with one of their survey officers because he was so rude and unprofessional.

[Rance]

The only TIME there is a FINALIZED CONTRACT is when kita mga CONSUMERS ni PIRMA sa papeles . Without that authograph , it is good for nothing , pangwarta ra to nahitabo bai sa middle man cguro na na pabayron ka w/o any PAPERS ? Wala sila kyapeh ??ABOITIZ either doesnt deal like that considering dinagko na gud na sila ngano mo scam pa man sila .

My understanding is that there is no middleman in this transaction.. this is a direct transaction with Aboitizland.. ironic kaayo because everybody knows that the Aboitiz company has a "good" rating in terms of doing business that is why they are successful in every industry that they are into even ako na shock sad ko nag service gud ko sauna on that company OK man mga payment nila and processes OK man.. but when I saw the documentations and exchanges of emails between my friend and the senior managers.. nag wonder ko ngano ma-alkansi sila kay naa kuno "opportunity lost" incurred mau na 50% ra ilang gi uli but wala pa gani ma human ang property, even the contract was not finalized.. anyway, mau na nag wonder sad ko basin maka tabang ug explain ang mga expert diri sa istorya or similar experience para it will not happen again to fellow Cebuanos or whoever with the same scenario.

@ Rance: different circumstance to akong problem. we found out that the lot they sold to my client was actually smaller than what he paid for. my client eventually got refunded but along the way, i had a beef with one of their survey officers because he was so rude and unprofessional.

Ahh ok bro.. thanks for sharing.. regarding my friend's expereince he also told me that the Customer Service Manager of Aboitizland is very rude and very unprofessional when they had a meeting in the Banilad office but mura na man hinoon sila ug sad-an nga dili na sila mo continue ug invest and they are expecting that they will listen to them since that are talking to the Customer Service person.. but they feel that they did no give value to them anymore as a customer. I think murag nag separate meeting man sad sila sa senior management but then mau lagi na 50% ra ang gi refund.

[brian_d]

50% is also fair if its stipulated in the contract. Sakto, never begin payment until contract is finalized. In this case, sayop imong friend. Considering he/she is buying a LOT, a rather huge investment she should have made her research.

Wla diay ma bag-o ang price/sqm. then everything is fair. Inaccurate measurements happen, so they are minimized to avoid hassles and issues like this. As they say CAVEAT EMPTOR.

[dagget]

why will they refund 50%..... wala pa man diay contract.... so you should get 100%... (did you sign a contract that stipulated you will only get 50%)

since Aboitiz Land didn't produce a contract why would they refund 50% only..... no contract means you get back 100% of the money....

if they will say you only get 50% base on the contract..... that means they are following the contract... don't get the 50%.... get the lot.....

[Minuano27]

it seems to me there was never any agreement on the thing sold because the seller made a mistake in the area. naturally, the buyer doesnt want to pay more than what both sides THOUGHT was agreed upon. while partial payments were made, they were made for what both parties THOUGHT was the area. since the area isn't what was agreed upon, neither the seller nor the buyer can force the other into buying/selling something that was never agreed upon. this means that the buyer can't force the seller to sell him the bigger area at the same price as the smaller area, or that the seller can't force the buyer to buy the bigger area.

[Rance]

50% is also fair if its stipulated in the contract. Sakto, never begin payment until contract is finalized. In this case, sayop imong friend. Considering he/she is buying a LOT, a rather huge investment she should have made her research.

Wla diay ma bag-o ang price/sqm. then everything is fair. Inaccurate measurements happen, so they are minimized to avoid hassles and issues like this. As they say CAVEAT EMPTOR.

My friend mentioned to me that there is no such agreement that it will be only 50% will be refunded or not.. it is only stated in the terms and conditions that the reservation fee will not be refunded only if the buyer will not continue in the investment and fail to pay the suceeding monthly amortization.. in this case, my friend continued and started to pay the monthly amortization then the change has occured.. I think Aboitizland justified the 50% refund because they inccured lost daw since mahalin pa unta ni sa uban.. what about my friends lost? they have alos opportunity lost since maka gamit pa unta sila adto nga kwarta para igasto sa laing mga butang.. bro I don't know the meaning of CAVEAT EMPTOR. Thanks

why will they refund 50%..... wala pa man diay contract.... so you should get 100%... (did you sign a contract that stipulated you will only get 50%) since Aboitiz Land didn't produce a contract why would they refund 50% only..... no contract means you get back 100% of the money....

if they will say you only get 50% base on the contract..... that means they are following the contract... don't get the 50%.... get the lot.....

That is what my friend was expecting to get a refund of 100% because it is not their fault if there was a technical discripancy on the land area and the pricing and changes later on.. ambot nganong gi daginot pa sa Aboitizland.. my friend also added that if mag ligitation pa.. plus waiting to get the money and gasto pas mga lawyer it is not worth it kuno.. mau I'm not also happy ngano na hitabo na nila wala ta silay problema karon.

it seems to me there was never any agreement on the thing sold because the seller made a mistake in the area. naturally, the buyer doesnt want to pay more than what both sides THOUGHT was agreed upon. while partial payments were made, they were made for what both parties THOUGHT was the area. since the area isn't what was agreed upon, neither the seller nor the buyer can force the other into buying/selling something that was never agreed upon. this means that the buyer can't force the seller to sell him the bigger area at the same price as the smaller area, or that the seller can't force the buyer to buy the bigger area.

Sir is there any law in the Phils that can justify this? thank you.

[SPRINGFIELD_XD_40]

My only take on the matter , ngano naay payments nahitabo when there is NO documents on hand and there are no agreement in BLACK and WHITE with both parties signing so the deal is FINALIZED . Kung ngano naay DISCRPANCIES bai Rance , based sa imong gi share na info , ang ABOITIZLAND wanted something to happen and your friend let them make it happen .

[Rance]

Mau lagi bai SPRINGFIELD_XD_40.. my firend was thinking that everything was in order knowing that it is a "known" developer in Cebu.. at the very beginning wala gyud sila na tuo nga mau diay naay changes after two months paying the amortization.. Aboitizland clearly stated in the one-page document of the reservation agreement the exact description of the parcel of land and how much is the land area and the total amount of investment and my firend was assuming that it will be executed in the contract based on the terms and condition (mau lagi na dugay nina na human ang contract). When Aboitizland would like to implement the changes of the new price ni re-act dayon akong amigo and they did not agree on it that is why they requested for the same price but mau lagi na there was a technical mistake of the land area ni accept ang Aboitizland then I think they offer it to them at the same price.. what if ni accept dayon sila with the new price assuming ni bayad sila dayon then later on mahibaw an nila nga pwede ra dia e offer at the same price then mura silag na uwat or nailad? mau na ilang usa sa mga rason why dili na sila ganahan.. Kay ni reklamo naman sa then mau na they would like to offer the same price but my friend will not continue because na they are not happy sa mga nag hitabo plus unprofessional pa gyud kuno to meeting pag discuss nila at the first gi ingnan sila to go into the next level if gusto sila meaning kiha mo anyway dako bitaw sila mau na ilang pag sabot ato .. mau gyud to wala na gyud sila ganahi ug samot.

My question now is: if you know that your customer is not happy anymore, can you force your customer to buy? do they have rights also if dili na gyud sila gananan? if na kabayad na ug sugod nya if dili na sila gusto, dili nalang nimo e return ilang kwarta? or di ba in this case 50% ra.. mau ra na akong kalibgan murag dili gyud mau. Thanks

[SPRINGFIELD_XD_40]

Ang usa ka tarong na BUSINESS GROUP , or if I am that GROUP , I will compensate the consumer kay ang sayop nako is TECHNICAL ERROR ra man and ang sa client nako is NEGLIGENCE . Pero bisan unsa na ka gamay na kwarta , CLIENTS are the future of the company much more ang clients ang nagpa sweldo sa mga writers , apprasiers , employees , agents , middlemen , customer service staff etc so they should take care of the clients . Sa tinuod lang bai , kung sa ako na nahitabo , GRABE ra ba gyud ko mo CAMPAIGN ug " NO TO ABOITIZLAND " luoy gyud na ang ABoitiz sa Cebu sa ilang business sa properties side . Wala gud na punita sa imong amigo ang kwarta gi bayad .

[Rance]

I checked the mission and vision nila wala ni gi emphasize to give value to its customers... kay ang customers man unta na hatag nila ug profit.. mau siguro na nahitabo sa among amigo. Mau na na check ko sa mga taga Istorya Dot Net if naa ba existing law para ma proctectahan ang uban just in case mahitaboan sila ug similar case... ingong tong lawyer migo sad nako naa na kuno law ipa basa PD 957 - Buyers Protection Declaration or something panahon ni Marcos ambot lang if applicable pa ba.. to study if worth ba gyud kuno if mo file silag but IS it worth it? sila ray maka decide unsa ilang buhaton.. I think regarding unsay expectations sa Aboitzland ani siguro nag tuo sila malimut nalang after ma refund ug 50% ang customer.. wala siguro nila gi value ang impact sa bad experience nga ma evaluate to other customers that will impact sa ilang reputation.. dato man gud na ang company nila maka afford lang ug unsa ilang buhaton sa mga taw like my friend nga igo ra gyud na ngi nabuhi sad na symphatized lang ko nila. Thanks