Mass termination in major call center

[dong roel]

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normal ra na sa tawo bro walay katagbawan ilabi na sa sweldo

[dada]

tah. .tah. .tah...

[GELAI_MAGZ]

pity for those peps nga mao ra intawn ang way of living..

[omad]

yeah.. maybe.. but god, most of his agents are degree holders while most of their agents in the US are merely high school grads who can't even pronounce "proximity"!"merely high school grads" right? don't even know how to pronounce "proximity" right?

then tell me why the majority of these so-called "degree holders" were among those on the "mass termination" list? and please.. don't tell me it's racial descrimination....

[thadzonline]

sometimes, the concern is not so much about termination but in doing it right...with the proper notice, the right procedure...we have a labor code to follow and while most BPO's are tax-exempt, no BPO can forego or be exempted from our labor code...If in good faith, someone ignorant of the labor code overlooks some certain provisions of it, he is not exempt from liability just like what happened to one content-writing company recently...The point is for BPO's to be fair, be sensitive to our culture and respect our laws

[mique]

"merely high school grads" right? don't even know how to pronounce "proximity" right?

then tell me why the majority of these so-called "degree holders" were among those on the "mass termination" list? and please.. don't tell me it's racial descrimination....

maybe ur not really aware of the situation and wat happened... and i guess, u didn't read the previous posts on this thread. i didn't say that they got terminated because of racial discrimination... read again and ur questions will be answered.

[mique]

sometimes, the concern is not so much about termination but in doing it right...with the proper notice, the right procedure...we have a labor code to follow and while most BPO's are tax-exempt, no BPO can forego or be exempted from our labor code...If in good faith, someone ignorant of the labor code overlooks some certain provisions of it, he is not exempt from liability just like what happened to one content-writing company recently...The point is for BPO's to be fair, be sensitive to our culture and respect our laws

i agree..

[husdamanus]

i hope those terminated find a better job soon.

[omad]

maybe ur not really aware of the situation and wat happened... and i guess, u didn't read the previous posts on this thread. i didn't say that they got terminated because of racial discrimination... read again and ur questions will be answered.
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I've read all the posts on this topic and I understood why the company did what it did. one reason would be because of "non-performers" which in some way or another can affect their bottomline. but like majority of posters here, I don't like how they (western wats) dealt with the issue. but that's another story though: the agents and the company can figure-out and reach a settlement legally if they would choose that route.

what I can't comprehend is how you can come up with the conclusion that "americans are racist"? is it based on a couple of instances where you have experienced discrimination? and by that you'd make this sweeping generalization?

americans are racist jud, most of them are. too bad one of them is at wats...

the lady agent said "i know who's the last one hu dialed this number, from the philippines, from cebu (say-boo, that's how they pronounce it). they're so dumb and stupid" the guy she's talking with juz answered her "maybe not, i know they're excelling in some of the projects." and so, he recorded that conversation.
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so is it more demeaning to you if a foreigner says "they're so dumb and stupid" compared to the tagalogs who'd say "Bakit pinalaki ninyong Bisaya and apo ko?" -from SSS-

[potterboy]

OT:
^^Depende if you are competitive. Kusog sad daw hiring sa Singapore ang Helpdesk/Desktop Support, Network Admin atbp. Qualifications are not that easy but the pay is good. You should have a solid background of the said field and coming from an International Company is a big plus..

so plan ahead
mao lage puslan man nga layo nako sa akong pamilya, maypag mo abroad mao rang mingawa den ang sweldo dako ug deperansya.
so you are interested with my job? I work with avaya, citrix, clarify and rightfax. We create phone numbers, extensions and fax numbers to employees. Indeed they are very interesting tools.


Mass Termination
- Para di kaayo ma shock if ing ani ang dagan sa company nga imong gitrabahaon, You should be sensitive sa nahitabo sa imong company and be keen about it.

dakoa sweldo ronna wui, maayo pa gyud kaayo. ronna is currently a remote admin for avaya, active directory/exchange, rightfax and other applications. can't deny it, she's doing great. hehehe...

bitaw, grabeha sa gbuhat sa western wats wui. wala'y say ang gobyerno ani? ang labor dept? or basin daghan lang gyud pabaya nga mga empleyado that made them do that.

but still, mass termination bati kaayo paminawn.