Convergys

[iamdib]

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bitaw2.. swerte mo nga dili ang dako2 sa mga cct trainers ang naka sakop ninyo

[iskoLares]

@felinor

ok rana doh.. swerte pa gani mo sa in-ana nga sitwasyon.. hehe

[felinor]

hi felinor! you are talking against my cct trainer.... this happened last saturday afternoon, right? you guys belong to sprint wave 203, correct? we occupy adjacent rooms.. i am from wave 202 but we just graduated from cct.. we were having our final mock call when she called us up, informing that "the other class" got a class memo for speaking in vernacular.. let me explain this to you, EOP is strictly observed at i2 esp for us trainees bec. our employment can be terminated even for the mere failure of observing EOP.. you should even be thankful that it was her who caught your wavemates, had it been Bo(e), your wavemates would have been terminated right there and then.. He is, by the way, the immediate supervisors of the trainers.. I understand your frustration that since you are not among those who spoke bisaya, the innocent should have been spared however, pls do not call her a bitch! bec. she really is not.. Have you heard her speak? If you did, you would be humbled.. She is the best pst and cct trainer of sprint, mind you.. Do not worry, i'll let her know about your frustration.. By the way, i dont understand why you had to call her names as in tubol or bitch.... Will that affect one's ability to speak English fluently? Lastly, if you graduate from cct and be assigned in Banawa, you will see more of her there.. im just giving you my two cents.. Our wave admires her and since she could not defend herself in this forum, I might as well defend her, right? Im sure you also understand my point.. If I have been talking trash against your trainer, you would do the same thing, correct?

well its my opinion im sorry if i said that, but then again can you blame me? i know you will react as well if you were in my situation, i was so pissed off, and i should say sorry to her as well sometimes makalimot ko sa kalagot and wala ko kaila niya kung unsa siya, but can you blame me?? i did read the training guide wala ga state didto nga damay ang tanan, individual ang grading dili by wave, bisag makitan or madungan diba ang kadto ra ang nisulti e memohan? she's there she heard them and kita siya kinsa to she even ask them asa nga klase? ngano man gyud e damay ang tanan. so im sorry for what i said in behalf sa ako wavemates and kalimtan nalang nako kay bati magsugod ug kalagot and karon nahuwas huwasan na ako kalagot.

[anonimity]

well its my opinion im sorry if i said that, but then again can you blame me? i know you will react as well if you were in my situation, i was so pissed off, and i should say sorry to her as well sometimes makalimot ko sa kalagot and wala ko kaila niya kung unsa siya, but can you blame me?? i did read the training guide wala ga state didto nga damay ang tanan, individual ang grading dili by wave, bisag makitan or madungan diba ang kadto ra ang nisulti e memohan? she's there she heard them and kita siya kinsa to she even ask them asa nga klase? ngano man gyud e damay ang tanan. so im sorry for what i said in behalf sa ako wavemates and kalimtan nalang nako kay bati magsugod ug kalagot and karon nahuwas huwasan na ako kalagot.

You mean to say that calling someone a bitch is an opinion? or is more of an assumption or a judgment, perhaps, correct? opinion has been abused so many times.. you are old enough to know that if you have nothing good to say then you might as well shut up.. you know why i took offense about your so-called opinion? its bec. you aired your so-called opinion in the wrong forum, without affording my cct trainer the opportunity to defend herself... then perhaps you'd ask and say that she did not also gave you and the rest of the innocents the opportunity to explain, correct? well, you had such opportunity... when she gave you guys the memo, you should have questioned her right there and then.. you should have asked her why it was a class memo when only 5 spoke in the vernacular... or if you were afraid to ask her head-on, you should have asked your cct trainer to speak on behalf of the class.. compare this with what your doing to her here! you are underdoing training to be a customer service associate, try to learn how to be patient as early as now.. your apology has no use bec. the damage has been done and the act of deleting your previous posts against my trainer would do no good.. just a piece of advice felinor, do not speak when you are angry bec. you will regret it.. and pls when you say something stupid, do not, later on, claim this as a mere expression of your opinion!

[felinor]

i know my mistake and i will accept that sometimes wa gyud koooy boot. and i think if i will post either negative or positive it will have reactions and i need to stop that. cause in the end we are working in the same company and we should help one another kaysa mag libak, i know my mistake, my friends scold me sa ako gipost and also our trainer did inform me about my mistake im sorry from now on i will not post what i feel even if im on the highest of my emotion. and i should think first or ask someones opinion even though its not fair thats the way life is. and that trainer is just doing her job

[CallBoy]

kudos to you, felinor. it takes balls to admit your mistake. now lets all forget about it and move forward.

ei pips, Christmas party is fast approaching, got your outfits ready? hehe...

[greywolf]

yeeha. ready na ako outfit. hehe.

[ronronblake]

ang 13th month and other incentives are taxable.

Perti pud nako pungota nga wala me mainform ahead of time sa tax deduction. Mao perti sukoa ni om netty.
Na warla ang mga taga hr.
Anyway, i asked and did my research regarding taxation. Nag closing of books na ang company kay naa man bago giimplement ang bir.
Now that bad news are: Dili kamao moexplain ang mga taga hr. Saonz, theyre former agents nga gipromote lang. Wala gyud knowhow.
Kita tanan kaagi man og accounting 101. Kung niingon pa sila nga closing of books, makasabot unta ta.
Unsaon, tagaan man tag bagong verbatim nga tax annualization. Nagnose bleed nuon ang mga agents.

maytag performing agents na cla bay...trace gane mga record ana diba na promote na gumikan sa grabeng pulitika sa sulod cvg...mao na wala ta gi explainan na closing of books diay...dapat sila unahon ug term if ana kadali mag term ug tenured agents ang cvg....

[thamora]

usa ka branch sa convergys diri sa gawas ng lay off...

[frustrated]

Hi people from CVG,

I would like to ask if you know any thing about CVG's process when it comes to educational background. Would they consider an aspiring applicant who was not able to meet the standard minimum requirement? I mean, I have worked with 2 different call centers here in Cebu,I was a TSR for both companies. Those were big companies too. I'm just wondering if they could take that into consideration, even if I have not completed my 2 years in college. Honestly, I've always wanted to work with CVG, a highly-developed company. I hope I could hear something from you people, if somebody here is from Recruitment Office, can I get a reply from you?

Thank you very much. Any response will highly be appreciated. ^_^