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Thread: Convergys

  1. #1171

    adto na lng sa site early morning para 1 day processing...

  2. #1172
    Quote Originally Posted by CVGReject01 View Post
    that is the worst! Ur job tenure is never secure. Policies change overnight and the next thing u know u r about to be term na.

    let me site an example..the current Performance Management Program.

    1. This new policy was just implemented and guess what? It was backdated! Where in the world can u see a new policy implemented and was made effective 3 mos ago?

    2. The metrics are just too much (excluding IR)

    3. The IR metric is not just too much, its INSANE! Why?! Ask any Banawa Super Agent..lolz

    Everyone there is finding and waiting for opportunity to move to another account.
    really? ingon lge to akong interviewer, i've heard neagative things daw abt sa sprint from past employees na wala kaagwanta sa pressure...

  3. #1173
    Any insider tips bro? Unsa ato kinanglan i-review bro? Thanks daan...

  4. #1174
    Quote Originally Posted by mique View Post
    really? ingon lge to akong interviewer, i've heard neagative things daw abt sa sprint from past employees na wala kaagwanta sa pressure...
    yup! and currently the site is doing "MANDATORY" overtime..meaning if dli ka mo tunga..deduction sa imo pay! huwaw! asa ka anah?

    and why is the site doing this OT? coz they are understaffed...people are resigning!

    management should also consider the status of their employees! after all employees are the one bringing in the $$$ and the same employees taking all the sh!t fr customers!

    they are placing someone in command who don't even know a thing about the account... WHO THINKS THAT THIS ACCOUNT IS LIKE THE OLD ACCOUNT SHE WAS IN -- A ROUTER ACCOUNT!

    Come on! This account is Customer Care/Finance we do all the things here-- not just route calls! Wake up!

  5. #1175
    good morning convergys employees

    people at i2, nacs account, good morning..

  6. #1176
    hey guys..from i2 here..

  7. #1177
    Just dropping by to say hi...

  8. #1178
    and why is the site doing this OT? coz they are understaffed...people are resigning!

    management should also consider the status of their employees! after all employees are the one bringing in the $$$ and the same employees taking all the sh!t fr customers!

    they are placing someone in command who don't even know a thing about the account... WHO THINKS THAT THIS ACCOUNT IS LIKE THE OLD ACCOUNT SHE WAS IN -- A ROUTER ACCOUNT!

    Come on! This account is Customer Care/Finance we do all the things here-- not just route calls! Wake up![/QUOTE]

    mao diay, ingon cya na kelangan jud nila ppl for sprint... better make change of plans gyud.

  9. #1179
    Quote Originally Posted by mariaClara View Post
    dri nagtrabaho akong 'yab.. sa win7..

    18K ang starting sa agents nga less than 1yr exp..
    unsa ni nga 18k, basic lang ni sya or dala na ni ang allowance?

  10. #1180
    Quote Originally Posted by mique View Post
    and why is the site doing this OT? coz they are understaffed...people are resigning!
    management should also consider the status of their employees! after all employees are the one bringing in the $$$ and the same employees taking all the sh!t fr customers!
    they are placing someone in command who don't even know a thing about the account... WHO THINKS THAT THIS ACCOUNT IS LIKE THE OLD ACCOUNT SHE WAS IN -- A ROUTER ACCOUNT!
    Come on! This account is Customer Care/Finance we do all the things here-- not just route calls! Wake up!
    mao diay, ingon cya na kelangan jud nila ppl for sprint... better make change of plans gyud.[/QUOTE]
    .. Btw f they r letting u pick bet bnawa n i2 o i3..i wud suggest nt 2pick banawa. Its really tough rytnw. Dli gyd secure imu job dre.

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