Convergys

[bloodyrose]

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nice ba ang time warner na account?

[T0xic]

sprint ko bro...mmm...kaso balik pa ko for job offer jud..i have to pass the pre job ofer requirements pa...

ai..hasta--basta nay work ayus na!

good luck! btw, Sprint is not just BASTA NAAY WORK AYUS NA....This is the place people call "CALL CENTER". You have to pass every training level and training is difficult. In Comm Skills, you cannot just sound like you are speaking in english and that's it.....you have to sound like you're one of them....they will never have seconds thoughts about failing a trainee.

With product training, through it's entirely different when you are on the production floor but still learn it by heart, because if you don't, you'll end up "TANGA" in the prod floor. There are people who will help you, but not all the time. The tool that you will be using is complicated....

So when you are already in the Prod Floor, pass the metrics. Make sure you resolve the issue. UP SELL!

Instead of basta naay work ayos na, you should be saying this, " thank God I was accepted". many are called but few are chosen....hehehe....

GOOD LUCK!

[juNexbOyz]

i think Convergys is very strict na nowadays, unlike before na a friend told me bisag wala ka pasar is gi regular gihapon and not just one person but a batch jud.. But now, strict na jud daw kaayo, sometimes dili na mo matter how good you are but ang survey daw sa customer matters most..

Correct me if im wrong kay im not even connected sa company, through experiences lang sa friends..

[©harlie M©]

dats tru,m refering to sprint account nila, 8s becaz of d US crisis, k hadlok cla ma shutdown nya ang banawa, mao na bsta dli ka performer, better pack ur things na lng.......wahihih
mao nang nka pait na ron sa CVG......mao na ilang move in order to survive the crisis...

[homer20]

mga taga convergys naa koy initial interview karong monday, pwede mangayo og idea kong unsa ilahang mga pangotana nimo, para dli ko kalitan. please.

[sykeia]

good luck! btw, Sprint is not just BASTA NAAY WORK AYUS NA....This is the place people call "CALL CENTER". You have to pass every training level and training is difficult. In Comm Skills, you cannot just sound like you are speaking in english and that's it.....you have to sound like you're one of them....they will never have seconds thoughts about failing a trainee.

With product training, through it's entirely different when you are on the production floor but still learn it by heart, because if you don't, you'll end up "TANGA" in the prod floor. There are people who will help you, but not all the time. The tool that you will be using is complicated....

So when you are already in the Prod Floor, pass the metrics. Make sure you resolve the issue. UP SELL!

Instead of basta naay work ayos na, you should be saying this, " thank God I was accepted". many are called but few are chosen....hehehe....

GOOD LUCK!

got your point..thanks!

im scared bitaw..i heard a lot about sprints and the i bet the work is not easy..

im scared...super scared in fact...kana bitawng la pa nag start pero daghan na ka doubts..not on the company but sa self...

expectations are high and maybe up till now i cant believe im in this track...i saw many people who are way off better than me and i dont know...

great thanks sa tips..hope i can make some people proud of me
hoo!!!..im still afloat..

i think for now im gonna start thinking how to be an asset..ayt?

[sykeia]

@ sykeia:

the final interview stage will determine what account will you fit! there are series of questions which need you to site a specific scenario... then asks about your action steps then finally the result of your actions.. each question will test your technical, sales, customer service, issue resolution, call handling and other skills that will fit you to a certain account! the final interviewer will then line you up to what account you suit!

thanks for the info... I appreciate it

[T0xic]

mga taga convergys naa koy initial interview karong monday, pwede mangayo og idea kong unsa ilahang mga pangotana nimo, para dli ko kalitan. please.

==================
Why Convergys!? What made you decide to apply here?

What qualities do you have that will make us realize that you are indeed deserving?

What areas in your life do you think you need to improve on?

==================

while you are thinking about what you are going to say, avoid saying Uhhhhmmmmmm......Uhmmmm.....
be spontaneous.....smile......and think before you open your mouth...Do not talk for the sake of sounding witty or smart....because you might sound senseless....If you think you need to explain or elaborate on your answer, then do it but make sure you are still on the right track.

>say Good morning...Good afternoon or whatever is appropriate for that time
>when you are asked to sit, say thank you.....sit down down properly, do not slouch
>for the attire, you don;t have to wear coat and tie, but please look decent....no sandals (boys), slippers, torn pants....etc etc you know what I mean.....
>Resume? inside a folder
> clean fingernails
>neatly combed hair
>smell good
>clean teeth
>PRAYER
>LAKAS NG LOOB

BELIEVE ME, HR PEOPLE ARE REALLY GOOD WHEN IT COMES BEHAVIOR ANALYSIS.... FIRST IMPRESSION LASTS.....IT'S ALWAYS THE START OF SOMETHING BIG...

GOOD LUCK!!!!

[odrujahad]

up for CVG TWC

[KEN113099]

..made it. job offer on monday. Many thanks to the Gods. )