Globe Lines Technical Support / Customer Service Sucks

[cahmille]

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pag Sure oi.... nagtoo ka na f mobalhin mi mo hinay? hahaha! in our dreams... dli na mo hinay in ana jud na ka bati ilang serbisyo bisan onsaon pa nimo ug pagamay sa nag subscribe. okies.....

[totitot87]

yep,definitely...thats the best choice..LOL.

apparently its not a very easy thing to do.. i share the same experience with the frustrated subscribers here.. broadband amo.. and when we signed up they said 1000 lang but among bill muabot 3000.. and their customer service really sucks.. they don't even know how to explain the extra charge.. and for weeks mawagtang ang connection.. and when we said we wanted to cancel, naa daw cancellation fee!

[d`monyita]

as for me, theres no problem with globe. just 2 days after my application, install dayon

ang problem dong....AFTER sales customer service. of course basta taod mabilis. kuwarta gud yan. ikaw naman...parang di alam ang mga strategy to hoodwink people.

you cant take their service, switch to pldt, simple.

really  maaannnn you must be really smart to think it is that simple.  THAT simple pala ha? sige kuno...if it is that simple.... kindly TELL pldt to get my dsl connected! FIVE MONTHS na application ko! tell them to get their crazy copper wiring over here and to stop telling me i should get smartBROken instead of the wired.  alam mo i lost a project because of globe's instability.  SAYANG yon...as in.

i called them. pestered them. pestered them. pestered them. wrote them. wrote them. wrote them.  kulang na lang ngayon i will have sunstar and cdn run an article of my problem with them.  i tried emailing the regional director of NTC pero nag-bounce ang ako email kc wala na yata account nya....SA GLOBE NGA YATA? kalokah!

escalate? WE ARE TRYING TO.

yep,definitely...thats the best choice..LOL.

well dong...for us here....there is no pldt...so what now?

[dagget]

naa siguro sige panguha ug copper sa inyo lugar................................

[dazednconfused]

unsaon ang copper bro?,. ipatimbang?

[dagget]

unsaon ang copper bro?,. ipatimbang?

mao gyud...................

[voxw1976]

people who dont understand or maybe plain stupid just laugh at these things....i hope it wont happen to both of you, dagget & dazednconfused...i just hope so...

[dagget]

well my connection has problems also.

I just solve it however I can.

I already gave a lot of globe broadband users some help

but sometimes they don't want to help themselves....

[dazednconfused]

@ voxw1976

mao na nga d ta mu asenso bro., ayaw paabota ang mutabang nmu, or tabang nga muabot nmu.
tabagi usa imu kaugalingon...

@ dagget
i agree! :mrgreen:

[cahmille]

ngano ka dha dazeconfused?nagyaw2x man gud ka... OT na kaau ka dah.. ngano tongod ra jud ana wala ni asenso? sure ka? pagsure oi..tambling ko ron..

onsaon mana nya d-i otingkayon..wat f la cya knowledge ana? and f ikaw magbuot2x og au dli kaha kasaban ka sa globe or naa na cla warranty na f mahilabtan na dli cla ky dli na cla moayo ana? mao sad na mga tao magbuot2x bsan dli na ilaha pakialam jud....