Bad Experience in a Pet shop in Banawa

[Albrecht]

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ReMeMber; " The customer is always right"

well this statement clearly doesn't apply to that cashier analyn (mao ba to iya name)..?

[kemalzeppy]

well this statement clearly doesn't apply to that cashier analyn (mao ba to iya name)..?

yup analyn bro, petshop won't disclose the full name, pero ok nako cuz at least kibaw na ang management. it's in their hands unsaoun pag discipline. I like caminade Mabolo very good service niya well attended ka didto.

I think understaff ang caminade Banawa, cuz I tried asking if naa bay lain cashier didto, ni hesitate man og say, so isa ra cguro ka cashier didto, thats why inganto ang iya attitude sa cashier pero it's not a reason nga mag ingato siya pero if pregnant siya, kana may tarung nga reason sa iya attitude.

[mokiloo]

^^^
well...again if the said establishment still chose to leave the case unresolved or unattended to
then I guess we can actually tell if they're really concerned of the entire image of their establishment
and their relationships with their patrons or customers and dili lang nila i-point ang blame to this one cashier or attendant kay sila baya ga hire ana niya.

So you be the judge nalang mga people by carefully basing it to facts stated and also if you extend your
concerns and want to dig in more to this case then please do so in a fair manner to both sides and find your answers with due process

[Albrecht]

ang mas maau ani buhaton kay naay muadto ngadto niya balikon ang moment na no change.. tan.awn nato ng.usab na ba..^^

[kemalzeppy]

cge bro,adto napud ko palit sa mga supplies sa ako hamsters next week and i'll post if na change na sila,

[SPRINGFIELD_XD_40]

umm i think the TS clearly complaining about bad customer service sir.. if you've read the previous posts he did reported it to main branch of caminade.. maybe naa pud prob ang petstore coz the cashier is employed by the pet store.. dili kaya ka mabastos sir if nahitabo ni sa imoha.. please do read before reacting.. and besides, wala man pud niya gibutang jud sa title ang name sa petstore.. so ang mga walay interest about customer service would not know the name of the petstore involved..

Yes he did state it na gi report na niya and I overlook it . Reacting was based on the THREAD TITLE , not on the issue entirely on unsay buhaton . Kung nahitabo ni sa akoa ? I would report her to the owner or the management . Naa problem ang PET STORE if the management was there and did nothing to correct it . I always go there , so far wala ko na experience sa na experience sa TS and I only see 2 staff , a guy and a gal . Walay supervisor or owner on sight .

What difference does it make if wala gi butang sa title when you can clearly see it in his / her post ? mao bitaw ma enganyo pa gyud ka ug abli sa thread because you wonder what is going on .

@KEMALZEPPY ....

@springfield_xd_40:It's not just a plain complaint bro, if dili serious ang sayup why would I post this thread and risk ruining my name? as stated , I'm just a customer trying to do business sa ako favorite nga petshop.Bro ako btaw gi report, just posted this thread para dili na mahitabu balik.

Nobody said that this is not serious on your part but its just plain and you make a very big deal about it through your title which you could have stated it as "Bad CUSTOMER SERVICE Experience in a Pet shop in Banawa"

You know why ? If you didnt do it that way , people might think to include me that the problem is the PET STORE like nabaligyaan ka ug expired dogfood , mixed breed dogs na you paid for an amount meant for a pure breed , fake merchandise etc . Although you clearly said that it was about the staff na walay customer service , damage is done on their part as a PET STORE .

ReMeMber; " The customer is always right"

Everyone knows that .

if you cant handle the customer, better stay out of business nalang

Sa tanan naka comprehend and naka understand sa ako thread and situation, thank you.

See another misleading statement ? You are again referring to the PET STORE and not the STAFF who has no customer service .

@MOKILOO ...

And as a matter of fact the T.S., in my opinion, is doing the establishment a big favor by airing this out and stating cleary her/his experience is with this one attendant in that branch/location not zeroing in on just the name of the establishment.

If the TS was referring to the attendant but he was referring to the PET STORE which in the case , damage was done already .

also stated pud iyahang progress and sa akong opinion I think she/he made the right actions given
if she/he did as accordingly as stated.

That is the way it is should be . Not rant anywhere else because it wont solve problems . Murag kadtong thread about pulis bitaw , cge reklamo daghan snatch pero walay mo pa blotter kay waste of time daw . Kinsay nadaut ato ? Dili ba ang mga pulis na maoy ni sugal pa sa kinabuhi ? Same exac logic diri in the case of the PET STORE . If walay mo reklamo nila na angay nila i orient ilahang staff sa proper hospitality and customer service , dili na sila makahibalo unless naay reklamo .

well again its a matter of comprehending and reading the entire thread]

I do hope you are not stating this directing it to me , tan-aw nimo nako BOGO ? Kaila ka sa TS personally ?

[Ironwood_Cebu]

near sa ako ning petshop-a, very acommodating sa ako ng cashiera... sa una nuon mejo dili pero by the time pirmi silang makakita nako gacegeg palit2x, nice na ila pag attend nako... esp that lady cashier, sahay gani if wala stocks sa ila, mu-volunteer pa siya nga manawag sa main or other branch ng caminade ug iya ko ingnon nga for convenience didto na lang nako kuhaon sa ila branch ang item

[Ironwood_Cebu]

murag i think naatol lang tingali nga basin gitapol gamay pangitag sukli ang tawo bay...

[Albrecht]

Yes he did state it na gi report na niya and I overlook it . Reacting was based on the THREAD TITLE , not on the issue entirely on unsay buhaton . Kung nahitabo ni sa akoa ? I would report her to the owner or the management . Naa problem ang PET STORE if the management was there and did nothing to correct it . I always go there , so far wala ko na experience sa na experience sa TS and I only see 2 staff , a guy and a gal . Walay supervisor or owner on sight .

What difference does it make if wala gi butang sa title when you can clearly see it in his / her post ? mao bitaw ma enganyo pa gyud ka ug abli sa thread because you wonder what is going on .

@KEMALZEPPY ....



Nobody said that this is not serious on your part but its just plain and you make a very big deal about it through your title which you could have stated it as "Bad CUSTOMER SERVICE Experience in a Pet shop in Banawa"

You know why ? If you didnt do it that way , people might think to include me that the problem is the PET STORE like nabaligyaan ka ug expired dogfood , mixed breed dogs na you paid for an amount meant for a pure breed , fake merchandise etc . Although you clearly said that it was about the staff na walay customer service , damage is done on their part as a PET STORE .



Everyone knows that .



See another misleading statement ? You are again referring to the PET STORE and not the STAFF who has no customer service .

@MOKILOO ...



If the TS was referring to the attendant but he was referring to the PET STORE which in the case , damage was done already .



That is the way it is should be . Not rant anywhere else because it wont solve problems . Murag kadtong thread about pulis bitaw , cge reklamo daghan snatch pero walay mo pa blotter kay waste of time daw . Kinsay nadaut ato ? Dili ba ang mga pulis na maoy ni sugal pa sa kinabuhi ? Same exac logic diri in the case of the PET STORE . If walay mo reklamo nila na angay nila i orient ilahang staff sa proper hospitality and customer service , dili na sila makahibalo unless naay reklamo .



I do hope you are not stating this directing it to me , tan-aw nimo nako BOGO ? Kaila ka sa TS personally ?

chill lang bro.. by the way you react mura man pud kag tag.iya sa caminade sir..^^ joke!^^ and i think pede paman ni macorrect nga issue coz pde raman tingali i.edit nya dili ipost ang name sa shop..? although gamay2 paman pud ang mga nakapost ngari kaysa mag.anam kadugay nya mag.anam kadaghan ang mang.lili.. no offense sir if makaread ka sa mga nangrep bro, maybe makanotice man ka na ikaw ra ang lahi ug approach sa tanan..

near sa ako ning petshop-a, very acommodating sa ako ng cashiera... sa una nuon mejo dili pero by the time pirmi silang makakita nako gacegeg palit2x, nice na ila pag attend nako... esp that lady cashier, sahay gani if wala stocks sa ila, mu-volunteer pa siya nga manawag sa main or other branch ng caminade ug iya ko ingnon nga for convenience didto na lang nako kuhaon sa ila branch ang item

hehe for me pud kay dili man pud ko sige ug adto sa caminade mabolo sir but nice man kau sila ug approach.. but i think mas nice if ang new ug old kay well accomodated for the company's sake..

murag i think naatol lang tingali nga basin gitapol gamay pangitag sukli ang tawo bay...

maybe tungod na nadistorbo tingali while naa sa phone.. but i think naa man sila lain staff na pede niya suguon, ang nakalain man gud kay ang customer man gud.. siya (ang cashier) rajud ang makatubag ngano ingon ato niya pg.address ang ila customer..

[kemalzeppy]

I think it's not the problem of the customer to find change, it's the cashiers problem, di baya jeep or taxi or kanang stall sa kilid2x it was an established pet store so dapat change on hand if ingana ilahang style they jud place a sign saying "CUSTOMERS with NO CHANGE will NOT be ENTERTAINED." kay hasol kaayo kapoy2x ra ka og sud didto if dili sila willing mu transact og business

This is what happened on my point of view.
After na human ko og pili sa ako gi palit ni adto ko sa cashier nag bitbit sa ako palitun, I gave her the bill she accepted it, DILI 1000 ang bill 500 ra,

Cashier: "sir do you have change?" she placed my bill on the table looked away and continued texting.
Me: " miss wa jud koy lain kwarta" ,
Cashier: "Sir wa mi sinsyo, 200 ra ang naa sa cash register" she texted again,
ME "Miss naa cguro mu sinsyo miss, pwede kamu pa sinsiyu"
Cashier:"Sir dinagko ra baya ang mu palit namu sir, kasagaran kay exact jud e bayad." She continued texting and never looked at me again and ignored me standing in front of her
I had to go across the street to Dr. Bingols to find change, unfortunately wala sila ga sell sa ako kailangan so I had to walk to anita's bake shop and buy bread just so naay change para e palit sa palitunon, I walked back they were closing already.

@springfield_xd_40:Noted bro, Replied through pm.
and bro I said that I talked to there manager in caminade mabolo, their main office.

Respect other people's problem and in that you will gain understanding.