BI agents banned from saying 'Merry Christmas'
In this season of greetings, personnel of the Bureau of Immigration (BI) assigned at the Ninoy Aquino International Airport (NAIA) are directed not to greet arriving and departing passengers "Merry Christmas" to avoid the impression that they are soliciting gifts, whether in cash or kind, it was learned Tuesday.
BI acting Chief Ronaldo Ledesma, in a statement, said a warm and friendly smile of an immigration officer is enough to express his or her desire to express the Christmas season to an arriving or departing passenger.
Ledesma said the prohibition applies not only to immigration officers manning the counters but also to BI supervisors and intelligence agents assigned at the premier port.
“While it is mandatory for all immigration officers in our airports to always smile while on duty, they are forbidden from greeting passengers ‘Merry Christmas’,” Ledesma said.
The BI chief said the directive aims to avoid the impression that the BI personnel extending the greetings are asking for a gift from the passengers.
“Such gesture, even if sincere, might be misconstrued as asking for a tip so it’s better that they refrain from extending the greeting,” he added.
Ledesma said that while some quarters might view the ban as extreme, protecting the reputation of the bureau and its employees is a paramount concern.
“It is not good for our immigration officers at the airports, who are the first to meet arriving Filipino and foreign travelers, to be perceived as gift solicitors,” he explained. “They can just give the passengers a warm and friendly smile and a very efficient service above all.”
BI personnel chief Fellino Quirante Jr. said the ban on Christmas greetings will last until the end of the season, during the influx of foreigners, returning balikbayan, and overseas Filipino workers (OFWs) who are coming home to spend the holidays with their families.
The BI expects a significant increase in the number of foreign tourists who will spend the Christmas season in the Philippines during the season.
BI agents banned from saying 'Merry Christmas' | The Manila Bulletin Newspaper Online