CALL CENTERS: Labor Unions are watching...

[grabehbebe]

---

Call center hub for top 500 global firms eyed

The local contact center industry is holding exploratory talks with executives of the world’s top 500 corporations to collaborate on the establishment of a consolidated operations in the Philippines.

This was disclosed yesterday by Call Center Association of the Philippines (CCAP) director Raffy David at the press launching of the industry’s biggest conference and exposition to be held from June 20 to 21 at the Edsa Shangri-La Hotel with this year’s theme “Sustaining the industry’s hypergrowth.�

According to David, the industry is looking at bringing together companies among the top 500 corporations to tap highly-qualified Filipinos who could serve their global contact requirements.

Positioning the Philippines as the contact center choice of the world, is a strategy being initiated by ClientLogic Corp. president Dan Reyes with other members of the CCAP. ClientLogic is one of the fastest growing call center in the country operating at over 7,000 seats.

Full Article: http://www.tribune.net.ph/business/20060609bus6.html

[digitalsuperman]

i think the government should protect call center employees..they are the most vulnerable kay kaadlawon nagud na sila manguli..

[north_star]

they're (or should i say we're) one of the most exploited members of the philippine workforce...

[i_a_m_d_e_d_e]

^^ exploited how?

[north_star]

^^ exploited how?

exploitation of cheap labor...think about it.

[misfit]

call center work is not good for the body, not good for the brain..and definitely not good for the body..you may meet alot of friends, but you never can be sure of them..and believe me, i\'m not always cynical..

[bcasabee]

Arang arang nalang sad nang call center uy kay mag starting man ug 12k-15k pesos(I guess)......asa man kuno ka ana karong panahona makakita anang startinga? Starting gani nako nga sweldo sa una kay 7k ra jud tawn inclusive of taxes way back 2001 pa to, wala ra ka tunga sa taga call center karon..........Sa ako lang, kung wala pa ka kakita ug trabaho nga mo align sa inyong career path......antosa lang usa nang trabahoa, while looking for your dream job.......at least naa kay sweldo while waiting....

[north_star]

call center work is not good for the body, not good for the brain..and definitely not good for the body..you may meet alot of friends, but you never can be sure of them..and believe me, i\'m not always cynical..

i know, i know yet i'm still working at a callcenter. hehe. i've met some really nice people though. i'm not about to quit yet, not unless i can find a job paying higher than what i'm earning right now.

[i_a_m_d_e_d_e]

Arang arang nalang sad nang call center uy kay mag starting man ug 12k-15k pesos(I guess)......asa man kuno ka ana karong panahona makakita anang startinga? Starting gani nako nga sweldo sa una kay 7k ra jud tawn inclusive of taxes way back 2001 pa to, wala ra ka tunga sa taga call center karon..........Sa ako lang, kung wala pa ka kakita ug trabaho nga mo align sa inyong career path......antosa lang usa nang trabahoa, while looking for your dream job.......at least naa kay sweldo while waiting....

yep.
be practical lang sa.

[fingolfin]

i know, i know yet i'm still working at a callcenter. hehe. i've met some really nice people though. i'm not about to quit yet, not unless i can find a job paying higher than what i'm earning right now.

.... exactly. any luck in finding a high-salary day job people working in call centers can safely be tagged as they have no choice.