Four call center workers suspended over obscene messages

[luke0917]

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maayoha ani nila mu trace oi..

mao kita mga call center agents, mag matngun nata ani dli makbalikas sa customer, hehhe..

[Arshen]

basin napuno na sila sa customer

[nilo_pepito]

giunsa kaha ni pag trace?...

once conected tas ilang network pepau kuha gyud tanang info nato maoy faet aning telecom mas maayo personalon gyud ug sulti basta mga confidential hehe

[gotnowheels]

patay to sila, term jud toh

[neonfrost]

aw term mo lang.. sure na gyud to.. walay lami pod ng ing ana oi.. isa pa ka bugo ba pod nila basin g gamit nila ang tools sa companya ra gihapon or obvious ra kaau sila ba hinoon.

[roy_nitro]

Four call center personnel in the Philippines have been suspended pending further investigation by local authorities after sending an obscene SMS message to a New Zealand-based client's customers, according to the New Zealand Herald.

The New Zealand Herald reported Friday that Telecom, the New Zealand-based telecommunications company, has uncovered the source of obscene SMS messages received by some of its customers earlier in the week.

F*** you

On Wednesday, a woman from Whanganui District told authorities that she had received an SMS message saying "F*** you" after she had complained to Telecom's customer service about delays in the company's SMS service.

The offensive messages were traced to the Manila offices of Sitel, a multinational business process outsourcing company of which Telcom is a client.

Sitel employees suspended

Four of Sitel's employees in Manila have been suspended and will undergo further investigation by local authorities, according to Telecom.

"We have over 1,500 team members in New Zealand and 800 in Manila. They will all be massively disappointed by this event," said Sitel general manager of customer services, Trish Keith.

Sitel has reportedly apologised for the incident, but has chosen not to reveal the identities of the individuals responsible for the messages.

Source - Four call center workers suspended over obscene messages - Technology - GMANews.TV - Official Website of GMA News and Public Affairs - Latest Philippine News

ang ako pangutana angay pud cla bawsan oi ky kng bastos ang pinoy labaw na na mga puti ...sa maka pabor lang ....basin na punu na to cla mao to naka sulte ug dli mao .....mao na gamit mu software na dli ma trce inyu ip ......

[trax]

mura man sad cla ug bag o pa sa call center... dili gyud mga professional sa ilang work..

[Metz]

hastilan.. 4 ka bugo.. among libo kapin nga agents.
term and black list!

[nosibalasi]

Aw basta nanrabaho tag ingon ana call center, taas taasan gadjud na2 a2 pasensya. di ta pada sa a2 kalagot kay kita ra ala-ut.ahehehe! Nawa, wagtangan nuon trabaho tungod kay pada sa gibati.

[jblim1980]

hay nganu mn tawn nag ing ana mn cla oi....