i have a friend who got fired just today kay naka 3 NO dw xa sa satisfaction survey sa customer.. and what was weird that this is a random survey over your calls for the day...hehehehe...
bisag mag statistical sample jud cguro ka, dli praktikal ang method na gigamit.. or i dont know...maybe ani nalang jud ang way karon./..naluoy lang jud ko...hehehehe....
dli man cguro ana sa uban call centers-murag bout2x rajud na na metric..hehehe...
for real?! what account?! binuang mn pd na oi..
been with 2 accounts in CVG, kung no lang basihan nahitabo pd na nako oi niya wala mn ko nasesante hehehe