Live Chat Service, Co. Information and opinions please

[Hackerz]

---

Continue to be out of line after my message... an infraction will be awarded.

Be on topic.

Thankyou.. this thread is getting out of hand,

As i were saying,, I need help about what are the qualifications for the chat and email support..
and also, is it easy to get into the company?

[epoyking]

kadaku ba issue ana term na call center oi... contact center nalang para pwede tanan...
what i heard kani na company wala daw klaro pero naka work ako sis inlaw sauna sa ila chat support sweldo-an man sad... ang ako lang maingon ok raman ni sya na company ug kinahanglan nimo na money is pangdungag lang sa budget... pero kinahanglan gani ka dinagko-ay... aw, kana adto apply cvg, etel ug uban pa... right now ako asawa training man sa kudo...

madala raman cguro ni tanan ug nindot na storya ba..

[reygie]

Naka experience ko apply diri, pwerting hasula kay ilang receiving area kay alimoot kaayo. As in, ma-o siguro ilang sabot sa warm reception. Sunday pa jud to unya taas2x pa imong lakaw from gate 3 to there office. Dugay kaayo recruitment process, wla pa jud duol canteen. Pasmo lagi agi sa mga applicants. Dili palang layo dugay nako ni uli. Ako nalang gitiwas kay respeto nalang nila. While nag wait sa akong turn for exams and interview naka ingon jud ko nga bati jud ni nga company then pag final interview na nako wla nako tarunga ug tubag. Para dili nako makabalik. hehehe

[roadrash09]

whoa, grabe si Techwizard. sounds like he/she is an officer in LCS/Kudo Support.

@ iwantmyboyfriend & ice_water:
let's cool down, guys. arguing with that bogus account would be like talking to a tree. that isn't going to get us anywhere.

anyway the discussion here is about LCS/Kudo Support. no matter who says what, it's still the company it is. let's just stir this with a little bit of professionalism.

@ techwizard:
if you want to defend your company, please defend it professionally. prove to us (and your potential applicants) that your company really is legit. no offense to you, but your language and behavior only indicates the kind of person you are.

don't get used to hiding from us who you really are and not giving a damn about what we say about this character you're using 'cuz you'll end up feeling pity of yourself and having low self-esteem. we know you would never disclose your true identity but at least please be honest to yourself, if not to us. that's a friendly advice, my friend.

again, let's deal with this matter professionally:
my name is Ryan Tan Yu. i'm glad i worked with this company once in my life. i started my career here. this company improved my speaking skills and typing skills (now i'm popping 90wpm average).

unfortunately, this company has a bad reputation. it just changed its name to Kudo Support and who knows why? maybe because of the reputation.. we can't really tell.
during my time, there's been delays in releasing of pay for as much as 7 days.
i actually have a lot more to tell but i'm going to leave that off for now.

to those who had bad/good experiences with this company, let's discuss it fairly. you're always free to post.

let's get this ball rolling.. i got one:
"Your invited to come.." - subject of an email message i got from them.

what do you think about that?
oh and i'm still continuously getting that.

[roadrash09]

luoy dw au ang uban esc kay expect kau plus the delayed..

that's one of the issues in this company, lack of employee care. get used to it.

awwwwweee.. ka lain gud ani na company... may gali la ko kasugakod ug apply dire layo layo rabah sa amoa.

good for you.

is it advisable for me to apply?

haha.. NOPE. well for me, who experienced life in LCS. but you can try, though. maybe it's just a matter of getting used to ****. this still is a company.. it just has a bad reputation, you know.

tang chat support og email support mag type ra na sa keyboard noh, dili rana sila mag talk like call center, cge lang chat2x diba

let me answer this for you..
yup, keyboard ra ang atubangon. that's one thing good about this company.

try lang nako apply.. la man pud ko dawat cvg.. and its been almost a year since i havent been employed.. 8k is still a lot of money naman.. try lang ko..

i respect that, bro. don't let anybody veer you off track.. just don't forget to keep your mind open, though. they may be just trying to save your ass.

I need help about what are the qualifications for the chat and email support..
and also, is it easy to get into the company?

i think they require you to type as fast as 25 words per minute.

and also, is it easy to get into the company?

oh ya. very.

[Hozenyan]

As previously mentioned, if you get the chance to work in Kudo/LCS do so. But only if it is your first Job ever, otherwise don't bother.

I went from LCS to Lexmark. Basically from one of the worst companies in Cebu to one of the best companies in Cebu. Knowing how sucky LCS was, motivates me to be a better employee for my current Company, and I tell you, the Red team (LXK) deserves my unshakable Loyalty since I have LCS to contrast them against.

Once you leave LCS, it will always remind you where you don't want to end up in Life, thus motivating you to excel at any other company, since almost any other company you will work for afterwards will be better than LCS.

To all the current LCS/Kudos employees, the only advice I can give you is to hang in there. Apply regularly for other companies while still in LCS, and if one of them gives you a green light, leave. And before you leave tell the owner to screw himself and that you won't be his slave any longer.

These are my two cents about this company, take it or leave it. I worked in LCS for 5 days. On the sixth day I gave the HR slave of Mrs. Ray their ridiculous paper ID back, and left smiling.

I've read this thread by the way and I strongly assume that techwizard is either the owners wife or the HR assistant they have, but who knows, I could be wrong.

*retracted* (nah.... just double posting.. sorry)

[x-sotech]

i heard that the guards there are now on wave 8 waaaaaaaaa LOL, mustly newbies pud they say. as well as agents handling old accounts?

i think they require you to type as fast as 25 words per minute.

i heard they dont require the typing speed, good thing they say they had their notes. they got their function keys working they just copy paste everything.

your font sizes are so annoying. na ihass ka sa change text function? LOL.
Aw.. you can't comment on my name. So what about my name? na bothered ka?
What's with your name? You think you really are a REAL tech wizard?
what's so techy about your accounts there? your product is via USB- Plug and Play!
there's nothing technical about it...

You don't know... but I have a house that's just a 5 minute walk from SEC in Englis V.Rama..
and I have many neighbors who work there... many sources I can get information from.

I DARE YOU to post your registration numbers maybe from SSS, BIR or what...
these are after all.. public data.. each employee should be entitled to this..
should any of my friends who were formerly employed file claims about unexplainable WTX
that was deducted from their salary without them even applying for TIN..
they have all the right in the world to have hard copies of these documents..

proof that your tiny little company exists...
your Ad on Sunstar doesn't count.. they accept anything that pays..
what's so cool about a black and white text anyway?
don't also include your website..that posts a pic of a caucasian, really telling nothing
about your company...

I dare you also to post pics of your "NEW OFFICE"..
and to be fare, should I also post pics of your OLD office?
that sala as training area? the internet cafe..as operations floor?
tindahan ni aling nena?

and FYI.. I once had a talk with your "Manager"
about my interest in taking part in endeavors with your company
sorry but they told me frankly they couldn't afford even my pay when I was still an agent
previously..and the position they were looking for was quite a responsibility.
so NO. I was NEVER employed there- god forbid the horror.
but I made friends there.
all I tried my best to help in finding an employer. and they all finally did.
thank heavens my friends were spared.
but what about those I don't know?
what about those I would never ever get the chance of helping out?

so go ahead.. prove me wrong by making me see how your delightful little office must now look like..
show me your insurance IDs (if you dream to have one),
.. I've seen the party pics.. I don't need those because I know
each employee was deducted from their hard-earned money
so that the "upper management" could splurge and party around..
feeling like rockstars.. it's so annoying..
in their heads they must think employees are fools..

show us those documents..
since imo naman gi career ning martyr effect.
telling all those who quit na tapulan sila..
sige ipakita na!!!

i heard these stories before and i applause techwizard for "his" maybe "her" martyr effect.
recently, i heard from agents there that they now have SSS contri when they access it online, PhilHealth contri. but they doubt if their taxes and HDMF get paid, they also doubt the name LCS as a registered company in SEC, i bettr check tis out.
i heard 99.5% working there doesn't have copy of their contracts, is this true?! OMG

kadawat sad ko ani na email.. lolz.. wa pa d.i gikuha ang ato email sa ila DB.. hehe.. spam

if i receive such email like that, i would rather make it clear for fun fun fun viewing.
so that it'll be a bomb on their a** laughing very very loud now.

try lang nako apply.. la man pud ko dawat cvg.. and its been almost a year since i havent been employed.. 8k is still a lot of money naman.. try lang ko..

(desperate mode)

try and try until you die but with lcs/kudo just a tip.... don't try you'll surely die joke

Official Web Site: Live Chat Service .:. Outsourced Sales & Technical Support, Order Fufillment and Order Verification.

please do post some things about this company especially the salary, shifts, and others... this is located in Basak, Lapu-lapu daw... naa man sila mga openings gud...

thank you istoryans!!!

got my resources from previous and present agents from lcs

its a BPO

chat tech/billing prod support
remote access they call that live look tech prod support
email tech/billing prod support
voice tech/billing prod support
reservations
web hosting
outbound telemarketing this is new

variable wage ranges from 7.5 to 10k

they got morning shifts from 12mn to 5pm and night from 4pm to 11pm

most of them considered this company as a training ground for the dummies

down to earth agents but feets walking in the fires of hell they say

send them text or call them youll hear this "the agent cannot be rich"

girls, want to do your own thing? beware rest room doors are for dwarfs

i heard its maintained by a janitor and and helper but gets dirty everytime

how about the boys? got no info about this stay tuned

air conditioners runs good youll find yourself sweating

cafe- they accept credit cards not visa or master but list it in a pc of paper funny

from gate 3 youll walk 3 blocks far add one from gate 1 do you have a ride??

ride with your shoes and the next thing youll going to look for is a vulcanizing shop beat that

if you feel dizzy take a dose of your own medicine this company got nothing they say

apply lcs=kudo for details, well if youre hired then youll not wake up from your nightmare

i was advised not to work there, they just woke up from their coma..... ayeeeee

mao sad na gi ingon sa ako amigo na ni resign pag last October na ila daw gi ilis ang name sa company hmmm.... interesting lagi na imo gi ingon bai. one thing lang ako nabantayan tanan ni hawa ana na company wala gyuy ma sulti na na nindot heheheh

why are they changing their company name? are they EVADING their taxes that are supposed to be paid to BIR? Those who resigned? R they gven a new 2305 to fill in? if dats t' case then theyre evading taxes mannnn...

[NapoleonBlownapart]

Thankyou.. this thread is getting out of hand,

As i were saying,, I need help about what are the qualifications for the chat and email support..
and also, is it easy to get into the company?

kung wa nila usba ang ilang hiring process makaingon ko na way challenge.. basta familiar lang ka sa keyboard and can type at least 28wpm

[iwantmyboyfriend]

got my resources from previous and present agents from lcs

its a BPO

chat tech/billing prod support
remote access they call that live look tech prod support
email tech/billing prod support
voice tech/billing prod support
reservations
web hosting
outbound telemarketing this is new

variable wage ranges from 7.5 to 10k

they got morning shifts from 12mn to 5pm and night from 4pm to 11pm

most of them considered this company as a training ground for the dummies

down to earth agents but feets walking in the fires of hell they say

send them text or call them youll hear this "the agent cannot be rich"

girls, want to do your own thing? beware rest room doors are for dwarfs

i heard its maintained by a janitor and and helper but gets dirty everytime

how about the boys? got no info about this stay tuned

air conditioners runs good youll find yourself sweating

cafe- they accept credit cards not visa or master but list it in a pc of paper funny

from gate 3 youll walk 3 blocks far add one from gate 1 do you have a ride??

ride with your shoes and the next thing youll going to look for is a vulcanizing shop beat that

if you feel dizzy take a dose of your own medicine this company got nothing they say

apply lcs=kudo for details, well if youre hired then youll not wake up from your nightmare

i was advised not to work there, they just woke up from their coma..... ayeeeee

haha. mura man nag rap! break it down! nyehehehe..

[x-sotech]

aha! kaila ko ani nawnga o batch 3 or 4 ka no? una ko nimo gamay.. hahahaha.. bitaw ang tier 2 mura la increase. lol.. Kinsay ni file ug kaso sa tag-iya ice? mga pioneering?

i heard most from the agents there that lcs changed their name to kudo KAY BASA NA ILANG COMPANY NAME SA LABOR, protesta NAGPATUNGONG2x UG TAX EVADER P JUD.

coz of their dirty ugly deeds theyve shown to their agents they tasted their own poison.

i heard the owner made settlement to stop further damage.