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  1. #11

    we have to accept the rules and procedures in every call centers.

  2. #12
    mag.depende man gud na sa call volume ug pila ka.agents sa floor, kay ila mana cguraduhon nga dili magdungan ug break tanan agents mao nga ing.ana ang sched.....sabta lang na kay ing.ana jud na maanand raka........

  3. #13
    C.I.A. elvishtattoo's Avatar
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    the fact nga na forecast na nila, that means the breaks were scheduled to cater to other agents who will also take their break before and after you. creating a break sked is difficult kay daghan ang dapat i consider. labi na jud nang dili magka dungan ug break kay wala nay mabilin sa floor! hehehe! diri sa amo, pwede makigswap ug break time. sabot-sabot lang gud.

  4. #14
    share ko..

    shift starts 9pm
    1st break 11:00
    2nd break 1:00am
    3rd break 4:15
    shift ends 6:00 AM

  5. #15
    btaw naa labor code for meal breaks pero la gi foloow sa uban call center conmpanies.Sa amo jud ky tungaon ang meal break 30-30 minutes then schedule na nimo ug break mananghid paka then most of the time ma delay u break ky usa2 ra dapat mag meal break.Mao pa gani pag panug ab nimo mo take nasad ka ug call...hahay!!!!!moreklamno pa ko?!

  6. #16
    maayo gani mo kay naa mo 1 hr. kami tawn sa amo company kay 45 min ra ang lunch. grrrr.......

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