Sykes Asia Discussion

[Chinen]

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I thought lagpas 50 agents. @_@

Tabang mga langit! D:

[rodlike2002]

**** wanting my morbid fixations****

[rodlike2002]

I thought lagpas 50 agents. @_@

Tabang mga langit! D:

wait till you hear about the next batch... di lang na mao gurl more to come.!

[simonjed]

^^ aws grabe dyud daghan gud ninja moves..pero i think all centers man naa in.ani but it depnds sa diskarte...hmmm

[rodlike2002]

^^ aws grabe dyud daghan gud ninja moves..pero i think all centers man naa in.ani but it depnds sa diskarte...hmmm

I agree .... BAU diba?


malamig ang pasko , just sad to hear that...

comment lang ko sa ni sulti sa thread na "they deserve it"? iyang statement..

we just dont think of ourselves.. think about the mouths that those 50 heads are feeding, the bills they are paying... the families they are supporting, the ailing parents they are providing meds .. the youngers siblings they are sending to school to have a nifty chance in the future....

nobody deserves it..


we just say they might have it coming because of their deeds.. so be it..

take a little sensitivity to be a bum nowadays..

work smart .. work with honesty .. work with a clear conscience


May this be a lesson for us..

[Peenut]

Guys....kinsa maka refer ngari?.

My aunt and my sister wants to work in a call center..

Could you refer them?

[aridoasis]

to comment on this I have my basis... WE started the account clean... then again who doesn't do ninja tricks for money? The world is Unfair and we know it... It has been said that we are humans and masuya jud ta if naay monetary na storyahan... Dont you think people would be curious how they did it? and of course asa man gikan ang ninja moves ? sa naka sustain jud kuha og daku sa incentives diba? asa man diay na gikan? bad thing nasakpan are those na di lang kabalo sa dula..

As What Ive said I fairly know SE kay naka sugod ko sa account... and besides asa naman run ang mga ninja masters when its getting stricter na? wa na gani sila ka abot sa top 10? asa na man anh "possible limpyo nimo ?" og asa naman ang mga hangul sa limelight sa una? ang uban na terminate ang mga masters na lie low ka mahadlok ma tsugi...! kay in the first place kabalo man sila sa ilang dula ...so mao na imong huna hunaon when I said my statements I have my basis..

seems like you have a grudge against these people bai. anyway, i have been with SE since it was still young, so i am pretty aware of the goings-on on the floor. and i'm sure i know of these "ninja masters" you are talking about. anyway, all i can say it that they're good. really good. and i mean sa ilang troubleshooting. and to be fair to them, wa man jud ko kadungog nga naghinambog sila sa ilang success. and to point out another thing, the grounds for the firing was because of FCR abuse. now tell me, maski usa sa ila wa man jud ko kakita ug constantly lagpas nga FCR. sure, normal man na nga uban agents magsugod at 100% sa month, and kasuway na ko ana kadaghan, but there is really no way so stay above 86% without something happening in the background. top FCR for one month -possible, for two months - questionable, three months - outrageous.

usa ra jud akong naobserve that they have been focusing on from the very start, and that is they are very good at getting high tacrift nga walay pugong. why does it work? because a very satisfied customer will always give a very good survey. and because of this, daghan tao masuya and daghan tao magthink nga tikas ni. well, this i ask you, if tikas ni then ngano wala man jud evidence beh? niabot na man lang gani sila ug 11 months nga top team, and ever since the first month giinvestigate na sila beacuse of their success. nganong wala man juy nataktak nila? if muingon ka nga master na sila, the pag first month pa lang unta, when they just started on the account, daghan na unta nataktak kay dili pa man sweto sa ninja-ninja diba?

anyway, makapuol man sad nga pirmi na lang top team. mao na they decided to stop putting so much effort into in. kung ganahan mo matop, hala, kuhaa ninyo. para makasabot mo kung unsa ang pressures of being the top team, and how everyone instantly assumes nga you did something dirty to do it. kapoi nga pirmi kuntrahan nga wa jud nanghilabot sa lain. they don't even know the people who have grudges against them. they work effectively because they don't busy themselves with bad gossip and grudges. the work effectively because the have a goal, and they stick to that goal - and the only opinion that matters is one that comes from within the team.

so i suggest you stop looking at others and start looking at yourselves, and what you can do to improve your team. otherwise, magsige ra ka ug sulti nga tikasan na si kuan ug tikasan na si kuan mao na na-top, pero ikaw mismo wala niansenso kay wala kay gibuhat para muasenso. kutob ra ka sa suya sa success sa uban.

ikaw mismo nagsulti nga tanan tao sa floor kabalo sa ninja moves, then the playing field should be leveled because kabalo tanan what to do. so why is it nga wala man gihapon kaapas sa top team? the past months klaro kaayo to ang teams nga gigamit ang FCR para mugrab sa throne, pero pildi man lagi gihapon? and ang FCR pa jud sa top team is only within normal range w/c is 80%-85% wherein kadtong mga baga ug nawng nangabot ug 89%-91%

[iwantmyboyfriend]

I guess some people like to pull their own tails here ;D hehe...
yeah we know the target metrics are attainable even if honest ang agent.
as long as you're a good agent with good communication skills, you'll get your 100 sa tacrift.
that's really the most important thing- as long as you properly let your eu understand the WHY of your troubleshooting and maybe build proper rapport.

but really, some people like to pull their own legs ;D
heehehheheheheheh...

[rodlike2002]

*** another day in with morbid thoughts***

[rodlike2002]

silentnight ooohhhh holy night... all is bright all is right...***