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  1. 10-13-2009, 02:46 PM #81
    NapoleonBlownapart
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    dba dapat ask man ta na sa TL kung e.escalate ba or dli? sa amo time mura inani man ang SOP..
  2. 10-13-2009, 03:23 PM #82
    chijmes
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    d na ron oi.. d madag mananghid pag TL every escalate... and livelook nuon ky dapat ka mananghid sa TL pro k rmn pd diritso nlng
  3. 10-14-2009, 07:37 AM #83
    NapoleonBlownapart
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    aw..hehe.. dapat pagtraining palang unta kabalo na ang agent unsa or kanus-a ang issues dapat e.escalate ug unsa/kanus-a dili.. tsk tsk

    sa ako time sauna mga escalations kay mga irate man na customer ila makuha.. kanang mangita ug sup ug kanang di madala sa "tier1" na agent..
  4. 10-17-2009, 10:47 PM #84
    INFRACTION
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    nah... ngita nalang mog lain oi... ayaw na agwantaah
  5. 11-12-2009, 10:47 AM #85
    land_water_air
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    mao jud.... oi, karon jud grabe.... OA kaau ila bag-o Gen. Manager karon... dili sila pwede mag tsinelas ug mag skirt... dapat pants and sandals or shoes....ngek, as if production worker ila agents... aw hinoon ilang manager gikan mana sa production floor mao bisaya kaau ug rules and regulations.... haha bisaya sad ug nawng... pero grabe jud ang ila bunos pag september na november na nahatag, as in one month delayed.... ingon pa sila 12K daw...nag-expect sad tawn mga esc... sos!!! saon na kasagaran 4K ra ang nakuha ky nasayop ra daw sila... miscommunication lang daw betwen the client and the company??? dah!! karon nalng nila gi-explain na dugay na kaau.. pero mas louy jud to k2 LiveLook agent nila ky nag-expect jud ug 12K pro la jud nadawat bisan piso.... as in corrupt kaayo oi.... ... atay lang nila.... ....
  6. 11-12-2009, 11:39 AM #86
    ice_water
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    Quote Originally Posted by land_water_air View Post
    mao jud.... oi, karon jud grabe.... OA kaau ila bag-o Gen. Manager karon... dili sila pwede mag tsinelas ug mag skirt... dapat pants and sandals or shoes....ngek, as if production worker ila agents... aw hinoon ilang manager gikan mana sa production floor mao bisaya kaau ug rules and regulations.... haha bisaya sad ug nawng... pero grabe jud ang ila bunos pag september na november na nahatag, as in one month delayed.... ingon pa sila 12K daw...nag-expect sad tawn mga esc... sos!!! saon na kasagaran 4K ra ang nakuha ky nasayop ra daw sila... miscommunication lang daw betwen the client and the company??? dah!! karon nalng nila gi-explain na dugay na kaau.. pero mas louy jud to k2 LiveLook agent nila ky nag-expect jud ug 12K pro la jud nadawat bisan piso.... as in corrupt kaayo oi.... ... atay lang nila.... ....
    kinsa diay ila bag-o na "general manager"? dli na diay c max?
  7. 11-12-2009, 03:21 PM #87
    NapoleonBlownapart
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    Quote Originally Posted by land_water_air View Post
    mao jud.... oi, karon jud grabe.... OA kaau ila bag-o Gen. Manager karon... dili sila pwede mag tsinelas ug mag skirt... dapat pants and sandals or shoes....ngek, as if production worker ila agents... aw hinoon ilang manager gikan mana sa production floor mao bisaya kaau ug rules and regulations.... haha bisaya sad ug nawng... pero grabe jud ang ila bunos pag september na november na nahatag, as in one month delayed.... ingon pa sila 12K daw...nag-expect sad tawn mga esc... sos!!! saon na kasagaran 4K ra ang nakuha ky nasayop ra daw sila... miscommunication lang daw betwen the client and the company??? dah!! karon nalng nila gi-explain na dugay na kaau.. pero mas louy jud to k2 LiveLook agent nila ky nag-expect jud ug 12K pro la jud nadawat bisan piso.... as in corrupt kaayo oi.... ... atay lang nila.... ....
    kinsa ila General Manager? si Max musta naman?
  8. 11-14-2009, 03:46 PM #88
    her_julian_o
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    ***apil ko**** :P
  9. 11-15-2009, 02:27 AM #89
    roadrash09
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    i used to work in this company.. lingaw jud. this was **** a stepping stone, though.
    my batchmates back then are now TLs, trainor/s, escal_sups..
    kung nakaila mo nako', Ryan Tan Yu ni. hope ya'll are doing fine there!

    BTW if naa mo plan mangapply lain, refer tamu. Sykes na pud ko 'ron. hihi.

    oh and i heard you got a new manager there. hope management improves this time!
  10. 11-15-2009, 03:00 AM #90
    ice_water
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    Quote Originally Posted by roadrash09 View Post
    i used to work in this company.. lingaw jud. this was **** a stepping stone, though.
    my batchmates back then are now TLs, trainor/s, escal_sups..
    kung nakaila mo nako', Ryan Tan Yu ni. hope ya'll are doing fine there!

    BTW if naa mo plan mangapply lain, refer tamu. Sykes na pud ko 'ron. hihi.

    oh and i heard you got a new manager there. hope management improves this time!
    asa ka na account? c lim ni hehehe

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