ASA na CALL CENTER nice trabahuan

[simonjed]

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ari nalang mog sykes... nice man ang sykes ... so far.. daghan mag dugay daria... 4-6 yrs... ubay ubay pod.. yeko ra ang salary.... basta kaw raman gud nag provide unsa deserving na salary for you.. so bsag unsaun... mag dipende ra jud na sa imo performance...

again.. i am sykes...and we like it here... asteg..au.. nice environment.. world class agent ako mga ka offce mate.. =)

OT: ahaha pang SOE man kau na imo maam hehe....

btaw nice pud ang sykes nice and friendly ang environment... proud to say i am sykes!

[cardwell164]

in my own honest opinion, considering the experiences i had with various callcenters.

I would say ang pinaka EASY na callcenter work nga ako nasudlan is with teletech.(i know daghan negative comments pero so far so good man ko. its ridiculous to know though nga mas dako pa kog basic pay kesa tenured sa floor. sorry bout that)

HP Home and Home Office Sales After Service Account (HP HHO SAS)

although the company doesnt offer that much. around 7-8k ra per payday,
wlay hazard pay, wlay complete attendance bonus but they have performance bonus called AVP every month(so far 3k+ ra pinakadako ako nakit-an)
3times/week lang dress up. 4days dressdown(fri sat sun & wed)
no unlimited coffee but unlimited water ra

and yet the work is suupppeeerrr ssaaayyyooonn!!!!
just imagine working in a call center with as much as 1hr avail. meaning isa ka ka oras maghulat mudawat ug call!! saun ra kaau.
and your job is basically just an order taker. just add your convincing skills pra mupalit ang customer ug daghan or better item and thats it. the metrics are attainable sobra...

HP HHO diay ka bro? yahaya diay work ninyo sah? kami jud kay way avail time saon nlng. hinuon tag 9 to 15 calls per day ra man sad average. kasagaran man gud installations ang issue. tag 30min to 1hr per call hehe

[mrbluezion]

Convergys... dili ka makapangutana sa sueldo then naa pud mga account nga sayon di au pressure pero maanad ra man ka ana.. hehehe

[mrbluezion]

Convergys is my fourth Call Center then didto ra jud ko nidugay.. so far.. hehe.. ive been to Qualfon, Teletech and Sykes.. Okay pud and Sykes friendly environment pero gamay ra basic.. hehe.. peace Sykes pipz

[ivend]

etel - high pay pero not good in benefits
sykes - low pay pero good in benefits

ambot sa uban. hope this helps

[trax]

wipro nalang kai duol sa ayala. mao rana imo benefit... hahahahah " sweldo gamay"

[ronz_rodz]

wow.. nindot ang caltek.. free ang food...

[jcgoyong]

bro, unsa nga account imu gi mean? i hope dli ang accenture....

im not sure about this but theyre not hiring anymore agents for apac pero some apac agents kay gi internal hired for SAS. so... its safe to assume theyre ramping down sa apac?? right?

just my point of view...

i also heard naa nsad wave9 para sa SAS.
wave 7 = 14external, 5 internal hirees(from HP CSR)
wave8 = around 10agents i think. 30% external, 70% internal(from APAC) <---unsure of the amount but sure on which LOB are they from...
wave9 = upcoming internal hirees daw. also incoming TL from upstairs.

ingon sila mas daghan daw gwapo dri kaysa gwapa. ahahahha

[jcgoyong]

HP HHO diay ka bro? yahaya diay work ninyo sah? kami jud kay way avail time saon nlng. hinuon tag 9 to 15 calls per day ra man sad average. kasagaran man gud installations ang issue. tag 30min to 1hr per call hehe

yesiree. HHO SAS ko to be exact. queueing man ang HHO CSR pero naa pud sila times nga mu avail ug taas taas.

pretty common ang ATO ug OT sa SAS as in funny kaau. dli magka dimao ang number of agents sa floor from time to time mag spike ang Queue.

last month 16mins amo AHT. this month we were told to attain 14mins AHT max!. its really hard kay sales baya... unsaon tawon pag dalidali sa call LOL.

anyway, easy jud kaau ang job. sometimes, free food to those who could place a $1000 sale. They distribute M&Ms, KitKat. Before they gave out pringles, and a lot more... depende sa budget. its fun oi. cge ra mi tabi!!!

[ringed.Jo]

mga pro kinsa gawork sa ict? nindot na? pila ila pay sa mga naay call center exp? and naa sila dress code? parefer ta ko...