Well I have been working in callcenters for five years now and i have basically either applied and attended almost all callcenters here in cebu (no bullshit!) and yes i believe ICT is one of those companies who gives a fair compensation to all their employees. 16k is 16k ...try working with Sykes Asia and lets see who will settle with 11k minus tax
I guess you're a newbie in callcenters if this is the case
well since you're a newbie i guess you haven't had many experiences with outsourcing companies like callcenters that are run mostly by youngsters. (a 22 year old supervisor?!) heheh...office politics is everywhere my dear and you'd be pretty naive if you would think otherwise. Ask any company employee who has been serving under it for many years and they would tell you that a company is a company without inter office politics.
I wonder what's your basis in this statement? I'm guessing you're pertaining to one of the trainers of this company. Have you gotten to know the person on a more personal level to make u say this?! are you saying this coz u got sacked during training or there is really documented proof that this person is as you say HAMBUGERA, FEELER UG INSECURE?!
...just being impartial here
Now this I have to say is immaturity in your part. This is hitting way below the belt if you ask me. HAVE YOU LOOKED AT YOURSELF LATELY?!?
To Sum it up:
I do understand what you people feel regarding people in the operations or whatever...i know coz i've been in your position before.. I'm a rebel too..i go AWOL when i want to and make my own floor policy at times.. ENGLISH ONLY POLICY?! screw dat! but during my years in callcenters I have found that these people did deserve to be where they are right now and they at least deserve a little respect. If you have grievances with a superior or trainer or whatnot, do not resort to petty name callings like what this alykz has just posted. I mean that is why callcenters have "open door policies" right? you can go up to anybody who has a high position in management ang forward your concerns. Let's just admit it people.. not everybody is fit for this job. I have seen people get terminated or not passing training for much much less..so please lets not resort to this.
To alykz:
I dunno if you are new in the call center world or not but please refrain in giving comments such as the one you made next time. If you are still an rep/agent or whatever with whatever callcenter you are in, then act appropriately, be professional. coz if you don't then you're just another prick who gives us VETERAN call center agents a bad image.