CVG here.. banawa site..
hi ninyo mga taga convergys, ingon sila dako daw sweldo mga taga convergys but grabe daw ka pressure mao daghan mang resign, naa pud ko sa callcenter industry nag work, dili nalang ko mo mention unsa name sa company....
I understand, naa gyud na ang pressure if you are working in a callcenter but can you tell me explain why most of the ppl I know, mao ni ila ika sulti sa inyo company
are they referring to sa sales/outbound or sa tech support nga accounts?
thanks daan
help daw o. any1
kanus-a lang ang MS diha CVG?
Microsoft=usually tig route ug calls from what ive heard but i guess they also handle sales/tech support, not really sure...
GMACi (where im assigned to)=susmaryosep ra akong masulti. usa sa pinakagahi nga accounts cguru. you'll know why if you get in nya mag product specifics na mo hehehe
ang ms ang pinaka sayon na account sa cvg.. hehehehe.. csr imo work then tig transfer raka ug calls to other dept.. hehehehe..
convergys is an outsourcing company... most of the company that they outsource are US companies.. they are also known as one of the highest paid call centers in the industry..
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