it depends on what you are looking for in a company.
1. not so good pay + excellent benefits package + normal workload
2. not so good pay + good benefits package + low workload
3. huge pay + bad benefits package + big workload
4. huge pay + good benefits package + normal workload
... etc.
daghan pa mga combination ana.
i personally have worked for several call centers in cebu, all of which are reputable ones. i have had bad experiences to share with each company but it was never enough to hate them or think of them as better than the other.
so to those who plan to work for a center, or is already planning to resign or leave the company, i suggest you think twice. coz most of the times, it's your ATTITUDE towards your work that closes the deal.