Tinuod DEX .. they should've... instead of taking the other elevator and catch the tail-end of the movie, they should've pursued the matter further. Ug ako pa to.. I'd go public with what happened.. call the media.. the authorities... and a lawyer.
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If you have the courage to go up the elevator again (although a different elevator - but the same building) then I guess the experience is not as traumatic as portrayed by the Thread Starter.