Near Death Experience at Crown Regency Elevator

[jlodarl]

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if sorry is not enough, the manager or his/her staff should make the angry customer feel secure, taking care of by offering them maybe a comfortable room an office can do with comfortable seats para ma relax ilang feeling of fear or something, health check if ok ba gyud cla, offer a drink water can do. basta i accomodate lang sila, i pa feel na nag care sad sila sa ilang client. na nakasabot ang management sa gibati sa customer.

[love2travel]

i think that the manager himself was not trained and prepared enough for such an eventuality...
the least that they could do was apologize and ask how the client was feeling... offer them a drink of water or something to calm them down

good customer relations - very important in a business such as this!

[Carla03]

mao mn jd na sakto buhaton sa mga hotel.. dpat muhatag cla ug something sa guest pra sa hasul nhatag sa ila hotel..

aw, known nmn sd nuon na sa mga hotel na bsta pinoy gni ang guest reklamador jd kaau na kai kbw mn cla na hatagan dayn ug free.. paet!

pardon me but based from experience (Customer Service) mas mo reklamo ang mga foreigners more than us pinoys. kita pinoys pwede raman gud masabot-sabot & dali ra kaayo maka understand than foreigners gamay ra kaayo problema reklamo dayon.

twice na gyud ko nakadunggog naay bad experience sa elevator from Crown Regency Hotel. I think its high time the management should do something about it.

[Carla03]

how true is it that before you ride their Edge Coater pa signon daw ka og waiver? i knew that from a friend who tried it. so if ever something bad happens, wala nay labot ang management nimo? yikees!

[jaide]

the elevators failed..omg
how much more if were going to experience that edgeworth rides..hehhe
bacn im one in a million na maka feel sa near death thrill..waaaaaa
pas pod ko

[monokuro]

wala siguro na undergo ug basic customer service man lang ang ni attend sa inyoha. that's why no idea siya how to handle the situation.

bitaw, kabantay mo sa walkway after sa 4d theater dha kanang ga connect sa pikas building? feel nako flimsy material ra jud ang ga connect sa duha ka bldg. murag plywood ra sa paminaw nko wla ko nidayon ug labang oi. atakehon ta wala sa oras aning building.

[emb_ventures]

wala siguro na undergo ug basic customer service man lang ang ni attend sa inyoha. that's why no idea siya how to handle the situation.

bitaw, kabantay mo sa walkway after sa 4d theater dha kanang ga connect sa pikas building? feel nako flimsy material ra jud ang ga connect sa duha ka bldg. murag plywood ra sa paminaw nko wla ko nidayon ug labang oi. atakehon ta wala sa oras aning building.

hahahah...plywood jud bro.....

[filz_33]

pardon me but based from experience (Customer Service) mas mo reklamo ang mga foreigners more than us pinoys. kita pinoys pwede raman gud masabot-sabot & dali ra kaayo maka understand than foreigners gamay ra kaayo problema reklamo dayon.

twice na gyud ko nakadunggog naay bad experience sa elevator from Crown Regency Hotel. I think its high time the management should do something about it.

ng.work ka ug hotel sis or call center? ng.work ko ug shangri-la before n based from experience sd nko na reklamador ang pinoy esp. if they know na hatagan dayn cla ug free..

[alert0]

good thing it didnt happen to me. im claustrophobic. hehe. mugimok na ni sila kung mga foreigner na ang ma disgrasya.

[dexterdal]

hmmmmmm, nitawag unta mo sa ABS hehehehe