wikipedia definition of slavery (don't believe me, check
Slavery - Wikipedia, the free encyclopedia:
Slavery (also called thralldom) is a social-economic system under which certain persons — known as slaves - are deprived of personal freedom and compelled to work.
one might contend that the callcenter industry is a new form of slavery. it's purely an intellectual than a factual contention - but if you have had worked in a call center, you would know it to be more factual than intellectual.
on a side note, wouldn't it be cooler to be called "thralls" as opposed to a "call center representative"? now that's labeling something/someone literally. (insert sarcastic smiley here)