Call Center Bloopers

[pithyperz]

---

kasuway ko ani
etel sd ko
ga-friendster ko ato kay ingon man ako teammate tan-aw cya sa ako new dog
so ga-open kog friendster gamit ng html
then naay niabot message sa ako microsoft office so ako sa gi-open
pag type nko sa ako reply sa message naa btaw lain message ni-type
dili mao ang ako gi-reply
then ni-move ang mouse
kaluparon lgi ako spirito
abi nko ghost
hasta ako miga nahadlok
then nisuwat mana: "y r u opening restricted websites.. kindly close that"
dd2 mi karealize IT diay 2
hehehehe
mau gni wa mi gi-IR

hahaha, bugoya!

[666satan]

mao gyd sir..if restricted pa..block na unta na..hehehe

[baLLooN]

heard this from the floor..

Agent: thank you for calling...how may i assist you today?
Cust: you speak Spanish?
Agent: blah blah blah...ok sir i will transfer you to the Spaniards!!!...(referring to the Spanish Dept.)

--nyahaha...


heard this from an agent
Agent: is your phone a know-kae-ya (NOKIA) phone sir?

--hoe mawk au ug dae.la ang agent...hehe

story of my friend..
**troubleshooting a cell phone**
Agent: sir would you please press the STAR (*) key?!
Cust: the four (#4) key?
Agent: no sir, the STAR key below the number 7!!..its like twinkle twinkle little STAR sir...not twinkle twinkle little four!!!..

--hehe..gi dagan sa QA nya gi dukol..haha

my experience during training...
me: sir would you please press 732 "AW KUAN", i mean 735 sir..
--still remember that call..haha...

[laagan_si_organizer]

this was my experience, when i was still an agent...

gikan mi namista sa car2x ato...nauli mga around 7pm na. night shift namo is 11pm. so mejo kulang sa tulod then duka pa jud ni-duty.

while waiting for a call, i was singing Bananas In Pyjamas theme...then a call came through, and so i conducted the survey with her...pag abot sa ratings part...

me(nagduka nga gi-memorize ang survey): ma'am using a 1 to 10 scale, where one is not at all satisfied and 10 outstanding (mao man siguro na nga rating?), how will you rate the timeliness of the customer service representatives?
interviewee: a five...
me: what about the knowledge of the customer service representatives?
interviewee: a five...
me: what about the "BANANAS?"
interviewee: what about what??
me (nakamata kay nakalitan): ma'am, i said the courtesy of the representatives. how will you rate it?
interviewee (nalipat): oh! that would be an eight...

after ato, naka-ingon jud ko di nako mo-usab ug laag-laag basta naa koy night shift..kulba man diay.. )

[joan624]

careful lang jud sis..
kay bisan pa ug walay mo tan-aw ninyo pero every website nga inyo visitahon
mo gawas na sa monitoring screen
apil na ang bandwidth utilization ninyo ma monitor na sya...

hala! IT ka sa etel noh!!\\
kaw 2 ni-barge in sa ako comp? haha

kong restricted nga site ngano wala man gi block haha mag type type na nuon nga y r u opening restricted websites.. kindly close that"

kakapoy ana lol

mao! hehheee

mao gyd sir..if restricted pa..block na unta na..hehehe

ma-access man ang blocked sites bsta gamit ang amo HTML SECRET PAGE hehehe
kng mag-callcenter mo naa sd mo ani nga "cheat" for sure hehehe

this was my experience, when i was still an agent...

gikan mi namista sa car2x ato...nauli mga around 7pm na. night shift namo is 11pm. so mejo kulang sa tulod then duka pa jud ni-duty.

while waiting for a call, i was singing Bananas In Pyjamas theme...then a call came through, and so i conducted the survey with her...pag abot sa ratings part...

me(nagduka nga gi-memorize ang survey): ma'am using a 1 to 10 scale, where one is not at all satisfied and 10 outstanding (mao man siguro na nga rating?), how will you rate the timeliness of the customer service representatives?
interviewee: a five...
me: what about the knowledge of the customer service representatives?
interviewee: a five...
me: what about the "BANANAS?"
interviewee: what about what??
me (nakamata kay nakalitan): ma'am, i said the courtesy of the representatives. how will you rate it?
interviewee (nalipat): oh! that would be an eight...

after ato, naka-ingon jud ko di nako mo-usab ug laag-laag basta naa koy night shift..kulba man diay.. )

hahahahahaha!!!!!!! wow kahinumdom nuon ko sa bananas in pyjamas da! ako mga heroes pagbata..

[kishlat]

ihihihih...



ot~buhi pa day ni na thread? ihii

[silver]

kani dili ni ako, from a friend pero tinuod ni..

Customer: F**k you! what is wrong with you people?! i have been calling for several times already and yet i did not get any action?! F**k you! F**k you!

Agent: Sir, pls Sir, stop f**king me!

this one is F***ing funny

[taga_ipil]

hala! IT ka sa etel noh!!\\
kaw 2 ni-barge in sa ako comp? haha

hehehehe.. IT ko pero dili ko sa Etel...
Dili ra kaayo challenging ang IT sa etel... (limited ra ila lihok) *peace

[666satan]

buhi pa kaayo..i find this thread super funny..i hope naa pa lain mo share diha...hehehe

[joan624]

hehehehe.. IT ko pero dili ko sa Etel...
Dili ra kaayo challenging ang IT sa etel... (limited ra ila lihok) *peace

aw hahaha
mas grabe diay nu powers sa imo gi-trabahuan?
hehehe
hadluk anang IT oi
mura jud 2 ug ghost ang ni-barge in nko
siga gud ako mata a2 y bnuang
mura gud ko na-relieve nga dili diay ghost, IT ra d.i hahaha
maau sd kau buotan 2 cya, kasabot ra sd ba
wa daun nihatag ug IR
special delivery bya unta daun na..