Mass termination in major call center

[cebuboi]

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insulting!

[gerard]

grabiha sad nang 5k pesos oi, lisud naman gyud na antuson...

[Velvett]

mao nani ron. mag tukod nalang ta ug business tanan. trabaho ta in order to earn for our own business para dili nata ma slave...hehehe

nope, that's not it. you ARE ALREADY in business. your product/service is the one you're giving your company.

[potterboy]

dara akong bossing hehe...

pray ko na ang Siemens dili mang Mass Terminate hehehe

That won't happen here. inhuman ra kaayo na gibuhat sa wats.

and 5k per agent? damn, gitamakan naman tawn ta ana oi.

TSK. cheap company.

people should start firing their employers.

Nice suggestion. hehehehe...

[LytSlpr]

^mao gyud bitaw bro. look at how far an employee would go just to earn his wage: follow the rules, endure the maltreatment from his boss, tolerate shifting schedules, etc.

a ticket to freedom from employment slavery: Think of yourself as a business person. (source: Steve Pavlina)

the mindset goes: you are not a slave, but a business person. you are in the Personal Services business. would you let a customer (your company) operate in a win-lose scenario? of course not. business should be win-win. you give value (your service), and you get value in return (your compensation).

more so, do you really think it's wise business practice to serve only one customer?

this could be a misleading premise. employment and entrepreneurship or business are two different things, period. the tenure and compensation alone spells a lot of difference.

[mique]

as of the moment, the management is looking for ways for an agent to be dismissed. damn this company, if ing-ani ra ka saun mangita ug trabaho these days, why would we want to stay if we are being treated this way. hahay.... laliman ka we have to hit a 100% attendance every month or i think that was bi-monthly cz if not that will be 1st offense (suspension for more or less 3 days!) and then not only that, ur still going to think about ur productivity as well! and there's a lot more crap pa na buhaton ning management. atay kaau...

[Velvett]

@Lytslpr

i've been to both sides of the table, and i don't see any conflict with a mindset like that. in fact, staffers who hold themselves self-responsible, proactive, and confident on their services appear more like business partners than employees. and isn't it what they say during orientations? "you are our partners in success...blah blah blah."

so i highly suggest employees act like partners and not slaves. that's what the mindset is all about.

[Labrador2]

your right velvett agents should also do something on there side to make the company work dili lang unta sila mag think na gi da-0g da-og sila sa company if mag impose ug new rule that will lead to termination kung dili ma sunod.

[LytSlpr]

@Lytslpr

i've been to both sides of the table, and i don't see any conflict with a mindset like that. in fact, staffers who hold themselves self-responsible, proactive, and confident on their services appear more like business partners than employees. and isn't it what they say during orientations? "you are our partners in success...blah blah blah."

so i highly suggest employees act like partners and not slaves. that's what the mindset is all about.

i exactly got your point the first time but the thing is that is not true. that is what the companies would like the employees to believe but you and i and everybody knows that is nothing but a bunch of corporate image packaging BS delivered by HR.

an employee cannot say that he is engaged in business with his employer because he is offering his talents, skills and services in exchange for monetary compensation because his status, terms, conditions, tenure and pay is totally different. my point is an employee is an employee and a businessman is a businessman, it's black and white. now, the premise that an employee should perceive as if he is in business with the corporation/company will only make it confusingly grey.

sometimes there is a thin line between mindset and denial. i'd rather be a realist than an optimist.

[LytSlpr]

this might be used against me regarding confidentiality but what the heck...

spit it out my dear! BPO people talk about it anyway in starbucks or if they already had a few too many at the clubs. just be safe, don't post from your workstation.