Originally Posted by
kabutix
@
kamaoako
bro im from Mindanao, try ug contact bro gamit tong chat service nila kay most na nka pag-upgrade is thru phone and chat service nila.. Be confident kung magpa upgrade ka, ayw pag chat na murag nangutana paka sa info about sa new Rubicon plan. Straight to the point na pag contact bro na kabalu naka sa info sa new plans, murag mao akong nbantayan sa uban mo chat didto kay mangutana paman gud about sa plan before magpa upgrade maong balibaran sila (just my observation). Samot na ng account nimu na almost 9 years? Kung credit limit pod na side, qualified pod imung account na naka plan 2499.
Thanks Master. Karon rako naka bantay na na upgrade na akong plan. Wala dyud confirmation, bsag text lang man.
Gi mention nila ang 1899 plan pero dli pa daw available dri sa Cebu City on "SELECT AREAS" pa daw.
Also to add: ni ask ko sa ilang Fiber and sa mga sales/CS rep nila walay alamag about fiber they are only taught to DENY/DECLINE/DEFLECT your question. Ako pa nag sulti sa rep nila na "BASE on your website" naa namo fiber dri cebu ang problema lang RICH Subd and 1 CONDO near Ayala".
I think they will only OPENLY answer questions if PLATINUM member ka. kung kita dri nag economy class cge and kbaw naka poor/mediocre CS and service if nka First Class ka, 5 star treatment daun.