Lazada After marker support sucks!

[Butitor]

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Kadaghan na man kong nakapalit sa Lazada di nako ka recall how many times siguro almost 20x na. Pinaka expensive nako napalit is smartphone worth 8k down to motor burloloy worth Php500. But nay 1 item galagot ko kana bitaw fake headphones murag orig tam awon sa website, pag abot sa item china-made giatay guba ng usa. Wa nako ni attempt return sa item I know magbayad npod ko.. Depende na sa seller kanang uban tambaluslos ra jud.

[renalaine]

mag ali nalng mo kay ngad2 raman ghapon na cla ghapon mag kuha og items..mas makabarato pa and kng naay defect ang items mo refund rasad cla pero dli lang tibuok amount basta d nmo e uli ang items..

[jdbebz]

expensive nga na palit nako sa lazada is lining shoes by wade 2.7k ok raman mag 2 years na . . durable kayu

however sa powerbank wala jud ni abot . . ok ra COD man sad..

[firestarter]

Wireless microphone bai. Ni andar lang 4 days, wala pa gyud gamit2x.. Nagamit ra 3 to 4 times.. each time less than 2 hours.. Walay bun-og kay isulod ug balik sa case, tangtang ang mga battery. Pinangga kaayo..

On the 5th day kay i try na pud lagi kay sayang dili magamit naa ra sa kaha. Dili na mo transmit ug signal.

-- Update -- 12- March-2016 -

NO email, no text, no tawag, no nothing coming from them .

ika 2 na nako follow-up email, kay dili man manubag ang mga numbers.. Scripted kaayo ang tubag.. Naa na pud daw sa ilang Quality department gi assess.. XD

Go lazada.. give me more of this returns BS ninyo.

-- Update 17-March-2016

.. no emails, no text, no nothing. Maypa man ang iro ani nila kay inig buntag mo tuod man asa malibang.

Bought an item returned it, as it was defective. Not my fault obviously, it just died.

Upon returning I didn't received any notice of confirmation that they have received the product. I had to find the number from the delivery person, who forwarded their "two" office numbers:

0917 891 5796

0932 251 9140

Tried calling it several times and no freakin reply, texted it and no response.

Emailed them through there contact us, replied once, with that scripted s&*tty "careful evaluation crap, it even stated that they will notify me. After several days, no notice, no emails, no text, no nothing.

Sent a follow-up 2 days passed and no response. The website is stating they 24/7 support.. XD
Hence, that is just bull%^%.

So yeah, I bought products from them before and haven't tried returning items before. Just this time, and I'm experiencing this?

Not recommending to buy products from them, anytime soon. If you can buy it locally, spend some time to buy it personally and not from Lazada.

-- Update -- 3- April -2016 -

Just received a text nga ideliver kuno nila "now", and I know for sure in my mind nga dili ma deliver aning adlawa kay Sunday baya.
Naa ba diay mo deliver ug Sunday .. XD

And tinuod gyud wala gi deliver.. alams na..


-- Update -- 8- April -2016 -

Pagka April 6 gi email nako nga wala gihapon ko ka receive, bisan nag text na ang Lazada nga i deliver na daw.

Nireply pagka April 8, nga there was a failure in delivery kay wala daw ma deliver sa delivery guy and they are processing for the refund of my money. XD

Wala ba diay ka tuod ang delivery guy nga permi mana didto sa office mag deliver hasol daw na kada adlaw. Maong dili ko motuo nga wala ka tuod. Or is this some part of mumbo-jumbo scam sa Lazada?

Ambot lang kanus-a na pud kaha ni ma refund ang ako money. basin na pud himuon ning store credits.. Mahutdan man pud ta ani nilag pasensya..
Ingon ani ka dugay ang ilang returns service.

[gannie]

Sayanga oi, naa unta koy gustong orderon da! COD man unta nga item pero base sa mga comments diri wa man diay ni silay claro.

[gracie7]

Alibaba buys control of Lazada in $1 billion bet on SE Asia ecommerce | Reuters

[princize]

grabeeeh kadugay ilang delivery, wa gyud klaro ang service.

[Giango]

Maayong hapon ninyo guys, reading all these kuyawan naman noon ko sa akoang order.
Ask lang ko guys, pwede pa ba na ma cancel if in transit na and expected to arrive within 2 days nalang?

I'm ordering a Vape set sa lazada.
Naka basa sad ko ug mga negative feedback sa product nga gipang return kay fake etc.

Pwede pa ba na ma cancel?
Kay ako nalang paliton locally bahalag mahal.

[adrianna]

Naa koy gi order na food supplement wa jud naabot. Wala nalang pud ko nag follow up

[AggreXor]

Naa koy gi order na food supplement wa jud naabot. Wala nalang pud ko nag follow up

COD? or CC gamit maam? Sayang pag CC.